Service Delivery Manager
- Hiring Organisation
- ECS Resource Group Ltd
- Location
- Whitehaven, Cumbria, United Kingdom
- Employment Type
- Permanent
- Salary
- £50000 - £55000/annum Car Allowance
service delivery. The Role As a Service Delivery Manager, you will take ownership of service delivery and team performance, ensuring operational excellence and strong stakeholder engagement. You'll lead engineering teams, manage service outputs, and drive continuous improvement across IT services. You will also have responsibility for a secondary … team based in Warrington, requiring occasional travel for face-to-face engagement and support. Key Responsibilities Lead, manage, and develop engineering teams within an IT services environment Oversee service delivery performance, ensuring SLAs and KPIs are met Act as a key point of contact for stakeholders and service users ...