2 of 2 Support Analyst Jobs in Wilmslow

youll move to a more flexible working pattern and benefit from a salary uplift to £28,374.97. About the Role As a Service Desk Analyst, youll be the first point of contact for colleagues across the business, supporting IT queries via phone, email and self-service. With around … enquiries coming through by phone, strong communication skills are essentialyoull need to deliver clear, confident and professional support in a fast-paced environment. Youll be responsible for accurately logging incidents and requests, using knowledge base tools to troubleshoot hardware and software issues, and aiming to resolve as many queries ...

Location & Working Pattern This role is predominantly based at our Handforth, Cheshire office (South Manchester), with some opportunity for hybrid working once fully trained. Youll work a shift-based pattern Monday to Friday, rotating across ...