5 of 5 2nd Line Support Jobs in Wiltshire

We are seeking a skilled IT Support Engineer to join our growing team. This role is crucial in … ensuring the smooth operation of our clients' IT systems. As an IT Support Engineer, you will be responsible for providing 1st and 2nd line support, resolving technical issues, and maintaining a high level of customer satisfaction. What will you be doing as an … IT Support Engineer Provide 1st and 2nd line support to clients via phone, email, and on-site visits. Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain operating systems, software applications, and hardware. Monitor and maintain client systems, ensuring optimal More ❯

2nd Line Support Analyst Swindon (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst. Key … Responsibilities: Ticket Management: Own, update, and progress support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active role in personal and team development to enhance the More ❯

2nd Line Support Analyst Swindon (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst. Key … Responsibilities: Ticket Management: Own, update, and progress support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active role in personal and team development to enhance the More ❯

2nd Line Support Analyst Swindon (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst. Key … Responsibilities: Ticket Management: Own, update, and progress support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active role in personal and team development to enhance the More ❯

Job Title: Second Line Applications Support Technician Location: Salisbury Company: Fexco Property Services (Management) Limited Hours: 37.5 per week About the Role: We are seeking a dedicated and knowledgeable Second Line Applications Support Technician to join our team. This role ensures exceptional … customer service in all Service Desk interactions while maintaining operational excellence. You will provide advanced application support, troubleshooting, and maintenance of our core business applications. Key Responsibilities Handle incoming application support incidents, requests, and changes. Manage and maintain personal call queues, ensuring timely resolution of support … 3rd party vendors and internal teams. Assist with application upgrades, database updates, and testing processes. Identify and correct data errors within core applications. Support acquisitions and data migrations between property software platforms. Maintain and update technical documentation regularly. Provide training to users through written guides, remote sessions, and More ❯