3 of 3 2nd Line Support Engineer Jobs in Wiltshire

2nd Line Service Desk Engineer Salisbury, Wiltshire – Up to £32k DOE Hybrid working (2–3 days in office, flexible) Driving licence required for occasional onsite visits Are you working in IT support and ready to take the next step? Do you enjoy variety – solving issues both remotely and on-site? Looking for a … be the perfect next move. Join a long-established and growing Managed Service Provider (MSP) with a strong reputation for service and support. They are now looking for a 2nd Line Service Desk Engineer who can bring technical know-how, a positive attitude, and a focus on great customer service. What’s on offer: A … Active Directory (security and admin) Networking (TCP/IP, DNS, DHCP) Microsoft desktop and Office systems Hardware support What we are looking for: Previous experience in a 2nd Line (or strong 1st Line ready to step up) role Strong troubleshooting and communication skills Calm under pressure and focused on solving problems Ideally, experience More ❯

Job Title: 2nd Line IT Engineer Role This is a fast-paced opportunity to join a growing managed service provider, recently acquired by a major network infrastructure organisation. If you enjoy solving technical problems, thrive in a multi-client environment, and want to sharpen your skills across a variety of technologies, this role is for … real-world settings. Career progression Be part of a business that invests in its people with continuous learning, project opportunities, and access to the wider groups expertise. Responsibilities * Provide 2nd Line support for end-users via phone, remote tools, and on-site visits * Manage helpdesk tickets, incident resolution, and escalation when needed * Configure and support … system checks, including backup monitoring and reporting * Document internal processes, maintain client records, and log activities for billing and reporting * Contribute to the delivery of IT infrastructure projects * Support internal IT operations as needed * Participate in the out-of-hours (OOH) rota, if required * Ensure a high standard of client communication and service delivery * Assist account managers with More ❯

Role: 1st/2nd Line Support Engineer Location: Swindon + Field-Based (Local to Swindon) Salary: £26,000 £28,000 A proactive IT Technician is required to deliver first- and second-line technical support across a group of Swindon-based clients. This field-based role involves maintaining technology infrastructure, resolving technical issues, and providing essential IT support … and a user-focused mindset. The successful candidate for this role must hold a full UK driving licence and have access to own vehicle. Key Responsibilities Provide onsite support for hardware/software issues (PCs, laptops, iPads, printers, AV, networking). Administer and maintain user accounts, devices, and system configurations. Support Office 365 tools including Teams More ❯