1 to 1 of 1 3rd Line Support Jobs in Wiltshire

3rd Line Support Team Lead A 3rd Line Support Team Lead is required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service. In this exciting 3rd Line Support Team Lead role, you will work within strict SLA timelines meaning restoration of service is a priority, short-term workaround solutions can be required if the longer term solutions need to be developed. Problem Management’s role is to protect clients from any … you will have the trust and autonomy to deliver and realise benefits for the business. You will be split across Problem Management and Third Line Support leadership and will act as the escalation point for other Analysts and Engineers in the team. Day-to-day you more »