IT Support Technician Apprentice (L3) – SA Group – Trowbridge, BA14 0XB – £21,000p/a – 40 hrs/w
- Hiring Organisation
- S A GROUP LIMITED
- Location
- NEWBURY HOUSE, AINTREE AVENUE, WHITE HORSE BUSINESS PARK, TROWBRIDGE, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £21,000 a year
Deliver a high standard of customer service and ensure timely follow-ups on open tickets Communicate clearly with technical and non-technical users Essential skills, characteristics and experience Minimum GCSE grade C or above in English and Maths essential. GCSE in IT or Science related subject would be beneficial. … Entra/AAD, and user account management Experience with laptop/PC diagnostics, upgrades and repairs Ability to diagnose and resolve technical issues efficiently Analytical mindset with attention to detail Strong interpersonal and communication skills Ability to interpret and explain technical concepts to non-technical users Ability ...