swindon, wiltshire, south west england, united kingdom Hybrid / WFH Options
Reveal Media
providing customer software support for DEMS related issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. This role requires excellent customer service skills and advanced technical knowledge and experience, as well as a passion for emerging technologies and the drive to ensure the Helpdesk achieves its … of the issue, to enable them to provide a suitable fix or patch relating to the issue. Maintaining a high degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service … hours support on a rota basis with other members of the support team for designated enhanced customer support level. DEMS/360 Cloud AzureAppService : Experience in designing, deploying, and managing AzureApp Services to host web applications, APIs More ❯
swindon, wiltshire, south west england, united kingdom Hybrid / WFH Options
Reveal Media
influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose To manage and monitor our Azure-based SaaS solution in order to ensure system reliability and a high standard of customer service at all times. To detect any … resolved appropriately. To use data to build historical trend analyses and provide reporting. Your Responsibilities and Tasks Monitoring & Incident Detection Implement and manage Azure Monitor, Application Insights, and Log Analytics to track system performance. Set up automated alerts for AppService, SQL Database, and … health. Escalate detected incidents immediately to appropriate teams. Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights into system downtime More ❯
of our software through automation, and collaboration with other areas of IT. Backend: C#/.Net/SQL Server/RESTful APIs/Azure Event Hub Tools: LaunchDarkly, Grafana, GitHub Advanced Security, GitHub Copilot, Pluralsight CI/CD: Azure Devops, GitHub Actions Infrastructure: Azure, AppService, Cloudflare, Frontend: Angular, React, Flutter Who we are apetito is the UK's leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings. Our meals are expertly crafted by our … UK. Responsibilities Write clean, maintainable, and well-documented code following coding standards and best practices. Manage CI/CD pipelines using Github/Azure DevOps for continuous integration, testing, and deployment. Close collaboration with other team members. Performing code reviews of other team members code to learn and More ❯
of our software through automation, and collaboration with other areas of IT. Backend: C#/.Net/SQL Server/RESTful APIs/Azure Event Hub Tools: LaunchDarkly, Grafana, GitHub Advanced Security, GitHub Copilot, Pluralsight CI/CD: Azure Devops, GitHub Actions Infrastructure: Azure, AppService, Cloudflare, Frontend: Angular, React, Flutter Who we are apetito is the UK's leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings. Our meals are expertly crafted by our … develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best More ❯
high-quality work on time with minimal supervision. Our core stack includes: Backend: C#/.Net/SQL Server/RESTful APIs/Azure Event Hub Tools: LaunchDarkly, Grafana, GitHub Advanced Security, GitHub Copilot, Pluralsight CI/CD: Azure DevOps, GitHub Actions Infrastructure: Azure, AppService, Cloudflare Frontend: Angular, React, Flutter We use modern development practices including CI/CD and feature flagging, continually seeking to improve through automation and collaboration. More ❯