iO are seeking a Senior Service Manager to support MODCloud customers and manage the incident process. This role combines businessanalysis, customer relationship management, and basic cloud technology understanding, focusing on MODCloud-specific configurations. Start: ASAP Location: Corsham, 3 day a week on-site Rate: Up to … core ITIL processes. - Strong understanding of Agile; DevOps knowledge is a plus. - Previous experience in Incident Management, Service Catalogue Management, Service Acceptance, Relationship Management, BusinessAnalysis, and Requirements Definition and Management. *Due to the nature of the project, this role requires active SC Clearance more »
Trowbridge, England, United Kingdom Hybrid / WFH Options
James Andrews Technology
Role: Business Analyst Work Type: Permanent Position Day Rate: £40,425-£46,725 Location: Hybrid Working Based in Trowbridge, Wiltshire About the Role: Our client is seeking a skilled Business Analyst to join their Transformation and People team in Trowbridge, Wiltshire. Reporting to the Business Analyst Manager … Key Responsibilities: Configuring system modules to maximise efficiency and benefits for the service area, organisation, and customers Share knowledge and skills proactively across the business and within the business analyst team Act as a change agent, creating a buzz about change and monitoring 3C's documents across the … improvement methodologies to process map existing and new processes, and re-engineer existing processes for measurable improvements Gather and define functional and non-functional business requirements, create user stories and acceptance criteria, and carry out MoSCoW prioritisation Lead on UAT for all relevant systems and processes within their area more »
My client is seeking a skilled Business Analyst to join their Transformation and People team in Wiltshire. Reporting to the Business Analyst Manager, the successful candidate will play a crucial role in ensuring that modules and software provide maximum benefit to our customers and the organisation. Key Responsibilities … Configure system modules to maximise efficiency and benefits for the service area, organisation, and customers Share knowledge and skills proactively across the business and within the business analyst team Act as a change agent, creating a buzz about change and monitoring 3C's documents across the team Use … improvement methodologies to process map existing and new processes, and re-engineer existing processes for measurable improvements Gather and define functional and non-functional business requirements, create user stories and acceptance criteria, and carry out MoSCoW prioritisation Lead on UAT for all relevant systems and processes within their area more »
several COTS back-office systems, including IBMMaximo, Select HR, ESRI ArcGIS, and Microsoft SharePoint. The IT Project Office is responsible for engaging with the business on project proposals and concepts, ensuring that projects are initiated, scoped and delivered based on business priorities and in line with business objectives and IT strategy. The IT Project Manager will work with the business (end user) and technical teams, to establish and Implement projects of varying sizes and technologies. You will need to be fluent in managing both. Waterfall and Agile projects and have a good insight into Product … led change. You will play a key role in the delivery of IT related projects and business process improvement, and act as a ‘bridge’ between technical and non-technical stakeholders. What you'll need to succeed Previous experience as a IT Project Manager and agile delivery methodologies (Sponsor and more »
sound judgement and give professional advice and support Demonstrable experience of understanding and acting upon highly complex information Desirable Process mapping and/or businessanalysis skill Understanding of change and management theory and process Disclosure and Barring Service Check This post is subject to the Rehabilitation of more »
sound judgement and give professional advice and support Demonstrable experience of understanding and acting upon highly complex information Desirable Process mapping and/or businessanalysis skill Understanding of change and management theory and process Disclosure and Barring Service Check This post is subject to the Rehabilitation of more »
sound judgement and give professional advice and support Demonstrable experience of understanding and acting upon highly complex information Desirable Process mapping and/or businessanalysis skill Understanding of change and management theory and process Disclosure and Barring Service Check This post is subject to the Rehabilitation of more »
sound judgement and give professional advice and support Demonstrable experience of understanding and acting upon highly complex information Desirable Process mapping and/or businessanalysis skill Understanding of change and management theory and process Disclosure and Barring Service Check This post is subject to the Rehabilitation of more »
sound judgement and give professional advice and support Demonstrable experience of understanding and acting upon highly complex information Desirable Process mapping and/or businessanalysis skill Understanding of change and management theory and process Disclosure and Barring Service Check This post is subject to the Rehabilitation of more »
sound judgement and give professional advice and support Demonstrable experience of understanding and acting upon highly complex information Desirable Process mapping and/or businessanalysis skill Understanding of change and management theory and process Disclosure and Barring Service Check This post is subject to the Rehabilitation of more »
sound judgement and give professional advice and support Demonstrable experience of understanding and acting upon highly complex information Desirable Process mapping and/or businessanalysis skill Understanding of change and management theory and process Disclosure and Barring Service Check This post is subject to the Rehabilitation of more »
sound judgement and give professional advice and support Demonstrable experience of understanding and acting upon highly complex information Desirable Process mapping and/or businessanalysis skill Understanding of change and management theory and process Disclosure and Barring Service Check This post is subject to the Rehabilitation of more »
sound judgement and give professional advice and support Demonstrable experience of understanding and acting upon highly complex information Desirable Process mapping and/or businessanalysis skill Understanding of change and management theory and process Disclosure and Barring Service Check This post is subject to the Rehabilitation of more »
sound judgement and give professional advice and support Demonstrable experience of understanding and acting upon highly complex information Desirable Process mapping and/or businessanalysis skill Understanding of change and management theory and process Disclosure and Barring Service Check This post is subject to the Rehabilitation of more »
of the Architecture and Development team you will participate in the design of new BI solutions, modification, enhancement, and supporting the delivery of the business change transformation agenda for both the company and our customer solutions. About the Role Work with stakeholders and the BI architect to capture, define … business requirements. Participate in the design of the overall solution and assist in the production of associated documentation (High level technical spec and tests scenarios). Communicate with IT technical teams and Stakeholders, bridging the gap to ensure successful solution delivery. Work alongside developers during build being sure to … represent the interest of the business users at all times. Work on multiple and concurrent projects without compromising quality or deadline commitments. When necessary, participate and assist with system testing. Support Acceptance Testing of end-to-end solutions by the business. What we can offer you Not only do more »
