2 of 2 Desktop Support Jobs in Wiltshire

passport . Candidates without current clearance must be willing to undergo vetting. Role Overview: We are seeking a proactive and security-cleared (or clearance-eligible) Laptop Refresh Engineer to support a large-scale hardware migration project across secure UK sites. This role involves hands-on setup of refresh clinics, device handling, and accurate updating of workflow systems under the … refreshes in line with standard operating procedures. Update the contractor’s workflow management system accurately at each stage. Escalate any technical or procedural issues to the Post Migration Technical Support Specialist or Site Manager promptly. Essential Requirements: Active SC Clearance or willingness to undergo SC vetting . UK passport and British Citizenship (mandatory due to security requirements). Experience … in IT hardware support, deployments, or migrations. Attention to detail and ability to follow instructions in a structured environment. Good communication and teamwork skills. How to apply? Please send a CV to kacey.norris@experis.co.uk More ❯

Your New Role You will be joining as an Interim SC Cleared Migration Support Specialist who will be playing a key role in the setup and execution of device migration activities, ensuring seamless transitions for users while maintaining operational efficiency. This includes setting up the Refresh Clinic, managing device movement, and supporting engineers and site managers throughout the migration … process. The role also involves inventory control, workflow updates, and post-migration support, ensuring all devices are refreshed, allocated correctly, and stored securely. Your Responsibilities Migration Setup & Refresh Clinic * Assist in establishing the Refresh Clinic for device migration operations. * Move the required quantity of devices from onsite storage to the Refresh Clinic, following instructions from the Contractor Engineer and … update the Contractor's workflow management system at all relevant migration steps. * Promptly report migration issues to the Contractor Engineer and Site Manager. * Escalate unresolved problems to Post-Migration Support Engineers for further troubleshooting. Inventory Management & Device Handling * Conduct daily manual stock checks and report findings to relevant personnel. * Ensure that collected devices are properly packaged, labelled, and designated More ❯