Management team and create documentation. Skills & Experience: - Strong knowledge of ITSM tools and ability to drive adoption within JIRA Service Management. - Understanding of core ITIL processes. - Strong understanding of Agile; DevOps knowledge is a plus. - Previous experience in Incident Management, Service Catalogue Management, Service Acceptance, Relationship Management, Business Analysis, and more »
software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT … Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands more »
Harrow, Marlborough, Greater London, United Kingdom Hybrid / WFH Options
Premier IT
tasks Provide support and advice to other teams members across the IT department Experience running infrastructure projects Microsoft Estate security Participate in the full ITIL lifecycle *This company can not offer sponsorship If you think this position could be a good match for you please apply today more »
2nd Line Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder! If you have 1st more »
. A bachelor's degree in Computer Science or a related field is required, with a master's degree and relevant certifications (e.g, TOGAF, ITIL, PMP, Agile) preferred Additional Responsibilities: Develop & implement technology strategy Lead, mentor & manage solution designers and architects Oversee design, development and deployment Ensure infrastructure security, scalability more »
Corsham, England, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
Wintel Engineers x 4 - SC Cleared + 9 month initial contracts + Inside IR35 + Hybrid working from Corsham + £600 to £650 per day Key Skills: + Design, configuration, and administration of complex Active Directory, preferably in a secure more »
of Microsoft Windows 7 - 11 Understanding of WiFi technologies and network topologies Familiarity with routers, managed switches, and related hardware Preferred Experience: Microsoft certifications ITIL V3 or V4 VMware ESXi UniFi WiFi systems Veeam Backup and Replication Draytek Routers 3CX Phone System The Ideal Candidate: Hardworking and enthusiastic Confident communicator more »
Linux operating system (Ubuntu preferred) design, deploy and troubleshoot. Windows OS, active directory and windows centric core services design, deploy and troubleshoot. Familiar with ITIL service management. Security best practices, system and OS level security hardening (CISCAT benchmarking etc) security vulnerability scanning tools such as Nessus. GITOPs experience. Experience in more »
Employment Type: Permanent
Salary: 25 days AL, buy / sell 5 days AL, birthday off, private healthcare
Chippenham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Reed Technology
focussed attitude with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP/IP more »
Project Management Frameworks and toolsets. Excellent Microsoft Office Skills. Background in Business Analysis, IT Development and/or IT Testing. Experience of working with ITIL Service Management Processes (v3/v4 Foundation Certificate desirable). Familiarity with project planning, delivery management and collaboration tools (e.g. MS Project, Jira, Miro, ADO more »
Swindon, England, United Kingdom Hybrid / WFH Options
F5 Consultants
Consult with the Service desk and infrastructure team to address in-depth issues. Experience Required: Experience of managed service environments, with an awareness of ITIL best practice. Experience of build, test, and implementation of systems, along with 3PrdP line operational support Windows 10/11 Office 365 suite, including Visio more »
end-user devices. Experience of device configuration management tools, such as Microsoft Endpoint Configuration Manager (SCCM). Problem Management (including Root Cause Analysis). ITIL Foundation certification (v3/v4). What you'll get in return With a salary of up to £33,500, and a generous benefits package more »
the information stored is accurate, concise and complete Core Skills: Hold a current SC security clearance. Experience working in a Software Asset Management Environment ITIL v3 or 4 Foundation Desirable Skills: Certified Software Asset Manager Microsoft Certified Professional more »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Incident/Problem Manager x 2 - ITIL - All Levels - Swindon - FinTech - New! £28,000 - £38,000 + Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join its growing ITIL … Service Operations function. Suitable candidates will have the following: Circa 2 years in ITIL Service Operations with a focus on Problem Management Analytical approach to problems and excellent attention to detail Work under pressure and to deadlines Continuous Service Improvement mindset BI Tools – Ideally Power BI or EazyBI - Desirable Jira more »
knowledge of software and hardware asset management. Excellent analytical and problem-solving skills. Ability to develop and maintain metrics and reports. Experience working with ITIL or other service management frameworks Strong communication and coaching skills. Why Join Us? Be part of a dynamic and innovative IT service organisation. Opportunity to more »
. A bachelor's degree in Computer Science or a related field is required, with a master's degree and relevant certifications (e.g, TOGAF, ITIL, PMP, Agile) preferred. Additional Responsibilities: Develop & implement technology strategy Lead, mentor & manage solution designers and architects Oversee design, development and deployment Ensure infrastructure security, scalability more »
. A bachelor's degree in Computer Science or a related field is required, with a master's degree and relevant certifications (e.g, TOGAF, ITIL, PMP, Agile) preferred. Additional Responsibilities: Develop & implement technology strategy Lead, mentor & manage solution designers and architects Oversee design, development and deployment Ensure infrastructure security, scalability more »
strong project management skills. degree in Computer Science or a related field is required, with a master's degree and relevant certifications (e.g, TOGAF, ITIL, PMP, Agile) preferred. Enterprise Architect - DV Cleared - Corsham - £775 a day more »
the information stored is accurate, concise and complete Core Skills: Hold a current SC security clearance. Experience working in a Software Asset Management Environment ITIL v3 or 4 Foundation Desirable Skills: Certified Software Asset Manager Microsoft Certified Professional more »
SN3, Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Artis Recruitment
Active directory, user management and permissions Good Working knowledge of computer hardware and associated operating systems Full Driving License (Essential) Nice To Haves: ITIL v4 Foundation, Microsoft Certifications This great role comes with a good basic salary and is accompanied with a benefits package which includes a pension scheme more »
Employment Type: Permanent
Salary: £25000 - £28000/annum + Remote Working & Excellent Bens
the expectation of the wider business. Ideally, we are seeking a candidate with higher level education in IT, Computer Science or similar, having attained ITIL Certification, a Qualification in Windows Exchange and able to work confidently in and around IT operating systems both software and hardware based. Ensuring that the more »
of backup and restore products (EMC, Veeam). Understanding of networking (LAN/WAN), ideally with Cisco, Juniper, or Fortinet. Experience working within an ITIL environment and supervising or mentoring a team. Benefits: A position as a Service Desk Deputy Shift Lead comes with an array of benefits: Annual professional more »
Virtualisation, VLANs & VPN Strong stakeholder management experience. Desirable: Experience with IPS and IDS Experience with Solaris and Linux Experience with cloud provisioning, deployment environments, ITIL, and mail & web filtering Project management experience Our non-negotiables: You must be eligible to work and live in the UK Due to the highly more »
Exchange, SQL, Skype, and MS SharePoint; Experience with System Integration, Network Infrastructure, Virtualisation, VLANs, VPN Desirable: Experience with IPS and IDS Experience with Linux ITIL Our non-negotiables: You must be eligible to work and live in the UK Due to the highly secure nature of the projects youll be more »
The successful service desk team lead will have: End-user computing experience Windows 10, O365 technical support experience Active Directory Administration Strong knowledge of ITIL best practices Outstanding customer service and communication skills. Experience collaborating with internal teams and external suppliers. Strong analytical and problem-solving abilities. Experiencemanaging and leading more »