compliance and security. EDUCATION + EXPERIENCE + KEY TRAITS • A bachelor’s degree in computer science, Information Technology, or related field is preferred. Relevant certifications (e.g., CompTIA A+, MicrosoftCertifiedProfessional) may be advantageous. • Prior experience in a technical support role or help desk environment is desirable. • Proficiency in troubleshooting hardware, software, and network issues. Familiarity with operating systems (Windows More ❯
to VoIP systems (Yeastar, Horizon or similar) Experience with RMM and ticketing systems (HaloPSA, Datto RMM or similar) Desirable (Not Essential) Certifications such as CompTIA A+/Network+, MicrosoftMCP/MCSA, or ITIL Foundation Experience updating and managing Wordpress websites Previous experience in a small-business or hybrid role with varied responsibilities What’s on Offer? Competitive salary up More ❯
to end-users facing issues with hardware, software, or network services. Your Background : Certifications relevant to the specific IT domain are advantageous. (e.g., CompTIA; Network's) MicrosoftCertifiedProfessional (MCP) or MicrosoftCertified Systems Engineer (MCSE) certification is desired. Previous direct technical support experience. Work experience within a pharmaceutical manufacturing and/or laboratory environment is preferred but not required More ❯
