Operations Support Analyst
Salisbury, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Anson Mccade
around the world. As an Operations Support Analyst, you will: Monitor daily service operations, triage issues, manage escalations, and support key users Build and maintain operational dashboards using Excel/Power BI Drive small-scale process improvements and support wider change initiatives Produce internal documentation and training guides Collaborate with vendors to manage SLAs and service reviews Work … looking for: 3+ years' experience in enterprise IT support (HR/Finance/ERP platforms) Strong analytical mindset and excellent stakeholder communication skills Hands-on reporting experience using Excel or Power BI Comfortable in a fast-paced, multi-vendor, multi-system environment Experience with ITIL, Lean, or Six Sigma is a plus (not essential) Why join? You'll More ❯
Employment Type: Permanent, Work From Home
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