2 of 2 Remote/Hybrid Onboarding Jobs in Wiltshire

/WAN and Wi-Fi connectivity. Manage incidents and service requests through an ITSM platform, ensuring accurate documentation and timely resolution. Support user onboarding, offboarding, hardware refreshes and technology deployments. Work collaboratively with Service Desk, infrastructure and specialist technical teams to resolve complex incidents. What we're looking for Minimum ...

effectively with limited supervision.Desirable:* Practical experience of Jira Service Management.* Experience of developing or maintaining a service desk knowledge base.* Experience of supporting the onboarding or transition of new services into live support.* Experience of working in an ITIL-aligned service management environment.* Experience of working with service catalogues, service ...