Swindon, midlands, United Kingdom Hybrid / WFH Options
Sharp UK
2nd Line SupportAnalyst Swindon (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst. Key Responsibilities: Ticket Management: Own, update, and progress … support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active role in personal and team development to enhance the overall work experience. Performance Standards: Meet Key Performance More ❯
swindon, wiltshire, south west england, United Kingdom Hybrid / WFH Options
Sharp UK
2nd Line SupportAnalyst Swindon (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst. Key Responsibilities: Ticket Management: Own, update, and progress … support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active role in personal and team development to enhance the overall work experience. Performance Standards: Meet Key Performance More ❯
2nd Line SupportAnalyst Swindon (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst. Key Responsibilities: Ticket Management: Own, update, and progress … support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active role in personal and team development to enhance the overall work experience. Performance Standards: Meet Key Performance More ❯