4 of 4 Support Engineer Jobs in Wiltshire

JOB TITLE: Service Desk Support Engineer LOCATION: Swindon SALARY: £26,000 TO £30,000 per annum. WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading UK managed IT services provider delivering secure, high-performance infrastructure, cloud, and support solutions for highly regulated sectors. This position operates on a 24/7 rotating shift schedule, covering … nights, weekends, and public holidays. Success in the role requires flexibility, commitment, and a positive, can-do attitude toward changing hours. THE SERVICE DESK SUPPORT ENGINEER OPPORTUNITY: We’re looking for a motivated and customer-oriented Service Desk Support Engineer to join our team, providing round-the-clock (24/7/365) support to … of contact for all IT queries and incidents, responding via phone, email, or ticketing system. Diagnose and resolve technical issues across hardware, software, networking, and peripheral devices. Log all support activity accurately, maintaining clear and complete records within the ticketing system. Keep users informed throughout the resolution process, providing clear communication and helpful guidance. Escalate complex or unresolved issues More ❯

JOB TITLE: Deputy Shift Leader Service Desk Support Engineer LOCATION: Swindon SALARY: £30,000 to £32,500 per annum. WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading UK managed IT services provider delivering secure, high-performance infrastructure, cloud, and support solutions for highly regulated sectors. This position operates on a 24/7 rotating … shift schedule, covering nights, weekends, and public holidays. Success in the role requires flexibility, commitment, and a positive, can-do attitude toward changing hours. THE DEPUTY SHIFT LEADER SUPPORT ENGINEER OPPORTUNITY: We’re seeking a proactive Deputy Shift Leader Service Desk Engineer to help manage our 24/7 support desk. You’ll lead the team … during shifts, resolve technical issues efficiently, and ensure excellent customer service - ideal for a skilled engineer ready to step into a leadership role. RESPONSIBILITIES Support the Shift Leader in managing daily service desk operations and deputise when required. Lead and guide the team to resolve incidents efficiently and meet SLAs. Act as the escalation point for complex technical More ❯

Data Support Engineer A leading financial services organisation is looking for a Data Support Engineer (Matillion) to join their growing Data Platform function. This is a hands-on role focused on keeping core data services stable, reliable, and running efficiently across a large estate. You’ll work closely with platform, data engineering, and DBA teams, ensuring … Matillion pipelines and the wider Snowflake environment remain performant and well-supported. The Role Maintain and monitor Matillion ETL pipelines Support the wider Snowflake data platform Resolve platform incidents and performance issues Improve observability, monitoring, and automation Work with data engineers, DBAs and platform teams Follow governance, access and change control processes What They’re Looking For Strong experience … Snowflake or similar data warehouse platforms Good SQL skills for troubleshooting Experience with cloud environments (AWS preferred) Familiarity with monitoring or observability tools (CloudWatch, Datadog, etc.) Comfortable in a support/operations role focused on stability and incident management Package Up to £65,000 base salary Bonus scheme Other benefits: private medical, pension scheme, generous annual leave, and wider More ❯

JOB TITLE: Shift Leader Service Desk Support Engineer LOCATION: Swindon SALARY: £32,500 to £35,000 per annum. WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading UK managed IT services provider delivering secure, high-performance infrastructure, cloud, and support solutions for highly regulated sectors. This position operates on a 24/7 rotating shift … schedule, covering nights, weekends, and public holidays. Success in the role requires flexibility, commitment, and a positive, can-do attitude toward changing hours. THE SHIFT LEADER SUPPORT ENGINEER OPPORTUNITY: We’re looking for a hands-on Service Desk Shift Leader to manage a 24/7 support team, ensuring fast, effective resolution of IT issues. You’ll … lead by example, providing technical guidance, maintaining high service standards, and keeping systems running smoothly in a dynamic environment. RESPONSIBILITIES Lead and support a team of service desk technicians, ensuring incidents are logged, prioritised, and resolved within SLAs. Act as the escalation point for complex or high-priority issues, providing hands-on technical guidance and mentoring. Maintain high service More ❯