2 of 2 Remote/Hybrid Technical Support Engineer Jobs in Wiltshire

Milking Systems seeks a Technical Support Engineer to join the Farm Technologies UK team. This field-based role involves homeworking with travel across the South of the UK and occasional overnight stays while supporting AMS robotic milking systems. Reporting to the Senior Manager of Technical Support, you will diagnose issues, deliver technical training, produce guidance for dealers, and ensure installations meet GEA quality standards across the UK. #J-18808-Ljbffr ...

clearances. WHAT YOU WILL DO: Communicate with end users and business stakeholders to clearly explain reported issues, impact, and recommended solutions Perform in-depth technical analysis for production incidents, including resolution and root cause analysis (RCA) Publish knowledge articles for incidents and service requests; create and maintain technical … issues through to full resolution Respond to and resolve issues within agreed service-level agreements (SLAs) Work closely with Engineering and DevSecOps teams to support IAM and CPAM service offerings Identify recurring issues and contribute to automation, runbooks, and knowledge reuse to improve operational efficiency WHAT YOU BRING: Strong ...