2 of 2 Telesales Jobs in Wiltshire

remember your preferences (such as language); monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors; store essential information More ❯

ROLE PURPOSE As the Head of Ecommerce and Telesales you will own the full online P&L and be directly accountable for accelerating revenue, conversion and average order value (AOV). You will steward the e commerce modernisation programme, while maintaining a sharp focus on trading performance. You will work closely with IT and the cross functional project team to … in a showroom, you will position the website as a gateway that inspires, informs and drives footfall. CORE RESPONSIBILITIES Commercial performance. Own daily, weekly and seasonal e commerce and telesales trading plans that deliver revenue, conversion and average order value (AOV) targets. Lead the digital modernisation programme in partnership with IT and the dedicated project team, upgrading the website's … affiliate channels, ensuring spend is aligned to CPA, ROI and targets. Lead CRO, onsite search and personalisation programmes to improve conversion, basket size and attach rate. Develop and optimise telesales scripts, incentives and processes to convert inbound and outbound calls and recover abandoned baskets. Champion an end to end customer journey mindset across web, telesales and showroom, recognising that online More ❯