1 to 1 of 1 Virtual Team Jobs in Wiltshire

Lead are RRC Technical Resolution Engineers. JOB PURPOSE The RRC Delivery Lead is responsible for the day-to-day delivery of their Team to ensure Contract SLAs and KPIs are achieved. The RRC Delivery Lead provides leadership to their Team, encouraging engagement … day service. Line management responsibility for all RRC TREs covering multiple locations within the UK including PDRs, mentoring, and disciplinary management for team members. To lead, manage and develop individual TRE's in accordance with Morson values. Chair the daily operations call and attend other meetings … the Customer. Manage any escalations and help to prioritise and coordinate the response to major incidents. Manage the rostering of the RRC Team and act as an escalation point when required. Work closely with centralised functions to ensure we continue to meet our customer's SLA more »