2nd Line IT Support Engineer
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Salisbury, Wiltshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £37000/annum
Provide 2nd Line technical support across desktop, laptop and Microsoft-based environments. Troubleshoot and resolve escalated hardware, software, networking and infrastructure issues. Support Windows 10/11, Windows 365 Cloud PCs and Microsoft 365 applications. Administer and manage devices using Microsoft Intune, including compliance … policies, configuration profiles and application deployments. Support Windows Autopilot provisioning, device enrolment and deployment. Provide technical assistance to senior stakeholders and VIP users, ensuring a professional and responsive service. Troubleshoot networking issues involving TCP/IP, DNS, DHCP, VPNs, LAN/WAN and Wi-Fi connectivity. Manage incidents ...