4 of 4 Service Delivery Jobs in Wimborne

incidents in a timely manner Monitoring system performance to ensure optimal operation and identifying areas for improvement Collaborating with first line support and other IT teams to ensure seamless service delivery Assisting in the deployment and maintenance of IT infrastructure and software Implementing security measures and ensuring compliance with established procedures Maintaining accurate documentation of issues and solutions … Providing technical guidance and mentorship to junior team members Participating in continuous improvement initiatives to enhance IT service quality Job Requirements: Experience in an IT support role, with a particular focus on second line support Strong analytical and problem-solving skills Understanding of IT infrastructure, including networks, servers, and software applications Excellent communication skills for effective liaison with internal … and external stakeholders Proficiency in using IT support software and tools Attention to detail and commitment to delivering high-quality service Ability to work effectively both independently and as part of a team Candidates will be required to go through a baseline security clearance check before starting. This can take up to 4+ weeks. The successful applicant will be More ❯

in East Dorset. They are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

servicing, improving operational efficiency and customer experience. Cultural change across IT and servicing, embedding innovation, accountability and continuous improvement. Oversight of all IT systems, infrastructure, data governance, cybersecurity and service delivery. Operational resilience and regulatory compliance, fulfilling the responsibilities of SMF24. Proven leadership across IT and operations, ideally within a regulated environment (financial services or similar). A track … record of shaping and delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable What you'll bring: Proven leadership across IT and operations, ideally within a regulated environment (financial … services or similar). A track record of shaping and delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable. This isn’t just about keeping the lights on. It More ❯