3 of 3 SLA Jobs in Winchester

clients existing environments (server, security, monitoring, backups) Assist the IT Ops team in 3rd line technical escalations for BAU issues. Ensuring defined SLA’s and KPI’s are met and continuity of service is maintained. Create and maintain comprehensive documentation of infrastructure, configurations and procedures. Regular updating to end users ...

National Critical Infrastructure system. The role involves working closely with the client, third parties, and the consultancies delivery teams to ensure a 99.99% SLA within a Live Service environment. Key Responsibilities Incident and problem resolution Transaction tracing and service reporting Leading troubleshooting and issue resolution sessions Working with suppliers ...

ROLE TITLE: Application Duty Technician LOCATION: Hursley 5 days per week ASSIGNMENT LENGTH: 12 Months Salary: £48,000 per annum CLEARANCE: ***The ideal candidate will have active SC Clearance to be considered*** We are actively ...