Amazon Connect Engineer
- Hiring Organisation
- Centrica - CHP
- Location
- Windsor, Berkshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
Channel Platforms team, which owns Centrica's contact centre estate across voice, chat and email. We run an AWS native platform built on Amazon Connect, with AI capability delivered through Connect's native tooling and Amazon Bedrock. Our products include a pay as you go voice … Connect, or strong AWS engineering experience combined with a genuine grounding in contact centre technology. Working knowledge of core AWS services, particularly Lambda, S3, DynamoDB and CloudWatch. Proficiency in Python, and willingness to work in Terraform if you have not already. Understanding of contact centre concepts including ...