Applications Specialist Jobs in Windsor

1 of 1 Applications Specialist Jobs in Windsor

Application Support Specialist (2nd / 3rd Line)

Windsor, Berkshire, England, United Kingdom
Hybrid / WFH Options
Job Box Recruitment Limited
+ Excellent Benefits Experience Level: Senior (10+ years) About the Role We’re recruiting for an experienced Application Support Specialist to join a leading organisation’s IT Applications team. This is a great opportunity for a skilled professional with strong technical and problem-solving abilities to deliver high-quality 2nd and 3rd line support across business-critical … and external suppliers to maintain application availability, improve performance, and ensure excellent service delivery within agreed SLAs. Key Responsibilities Provide 2nd and 3rd line support for a range of applications, ensuring incidents and problems are resolved quickly. Work with development, testing, and infrastructure teams to optimise application performance and reliability. Conduct root cause analysis and implement permanent fixes to … minimise recurrence of issues. Create and maintain clear technical documentation for supported applications and services. Develop and maintain monitoring and alerting systems using tools such as SolarWinds and Azure Application Insights . Coordinate software releases and maintenance activities (patching, upgrades, etc.). Support continual service improvement initiatives and contribute to IT strategy and roadmaps. Participate in an on-call More ❯
Employment Type: Full-Time
Salary: £60,000 - £70,000 per annum
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