1 of 1 Customer Experience Jobs in Windsor

Digital Product Manager - Credit Energy

Hiring Organisation
British Gas
Location
Windsor, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Digital Product Manager to design world-class user experiences across our digital products in British Gas, ensuring they meet commercial goals and customer needs. About the role Key accountabilities include: Shape product vision, strategy, and roadmaps for Credit Energy across Core and Partner products. Own and manage product backlogs … prioritising features and guiding delivery squads. Drive development of seamless digital journeys and end-to-end customer experiences. Collaborate with designers, engineers, analysts, and commercial teams. Gather and act on customer and partner feedback to improve NPS. Monitor product performance, manage improvements and bug fixes. Stay informed ...