Service Delivery Manager
- Hiring Organisation
- Hays Technology
- Location
- Windsor, Berkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £48000 - £51000/annum £48,000 - £51,000
seeking an experienced IT Service Delivery Manager to join its busy and highly regarded IT function. Supporting a diverse user community (circa 2000 people). This is a great opportunity for someone looking to make a real impact supporting an organisation going through change. Your New Role … will work closely with your team identifying opportunities to enhance service delivery through improved processes, emerging technologies and embedding ITIL best practice, including the management of service requests, incidents and problems, ensuring that all tickets are appropriately prioritised, escalated and resolved in line with agreed service levels. You will ...