1 of 1 Performance Metrics Jobs in Windsor

with our customers. We're looking for a commercially-minded, analytical, and customer-obsessed Digital Product Manager to lead and evolve our Membership offering. You'll drive the strategy, performance, and optimisation of our membership proposition, collaborating across digital, commercial, marketing, and customer experience teams to deliver maximum value for both our customers and the business. Responsibilities of the … role: Own the end-to-end performance of the Membership product, with a focus on acquisition, engagement, retention, and lifetime value. Define and deliver the Membership strategy and roadmap, ensuring alignment with broader business goals and customer needs. Continuously improve the digital customer experience across touchpoints-simplifying sign-up, driving engagement, and enhancing perceived value. Leverage data and insights … to identify new opportunities, refine features, and inform key product decisions. Lead conversion rate and engagement optimisation initiatives, with a focus on metrics such as active member growth, churn reduction, and Net Promoter Score (NPS). Champion a test-and-learn approach, using A/B testing, user feedback, and behavioural data to iterate on product features and experiences. More ❯