3 of 3 Salesforce Jobs in Windsor

Skills & Experience 6+ years' experience as a Technical or Senior Business Analyst. Strong background in customer service, contact centre, or customer operations. Experience with Salesforce CRM and contact centre platforms (Amazon Connect or similar is desirable). Experience delivering AI-enabled customer service, automation, or self-service solutions. Strong knowledge ...

Domain Architect and take the lead in driving end-to-end architecture across a rapidly transforming landscape-from next-gen energy platforms to Salesforce and Dynamics 365 enhancements. This is a high-impact role where you'll partner with Product, Engineering and Delivery teams to design smart, scalable solutions that … continual improvement. What we need from you: Experience delivering solution and domain architectures across multiple projects or platforms, preferential to have knowledge of Salesforce, MS Dynamics, AWS Connect and Oracle CC&B Strong understanding of business processes and their alignment with technology solutions. Excellent communication skills, able to engage technical ...

This role supports customer engagement and sales force effectiveness through CRM operations, reporting, and analytics. The position focuses on managing healthcare professional registrations and Salesforce data, while also supporting reporting, performance tracking, and digital tools used by customer-facing teams. Key Responsibilities CRM & Customer Portal Support Manage customer data updates … registration requests in Salesforce (SFDC) Match and merge customer records with the OneKey database Track completed and incomplete customer registrations Troubleshoot and escalate customer issues where needed Support customer service and e-solutions teams Review portal analytics and engagement data Assist with operational tasks such as sample loading, inventory checks ...