2 of 2 Service Delivery Jobs in Windsor

Expertise Centre Manager

Location
Windsor, England, United Kingdom
partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics‐intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what … supply chain and freight management software. Your mission is to build a high‐performing, technically capable and resilient support operation that delivers consistently strong service, resolves complex customer issues effectively, and evolves to meet the changing needs of our customers and business. Outcomes — What Success Looks Like Deliver strong ...

UK Expertise Lead – BoxTop Support & Service Delivery

Location
Windsor, England, United Kingdom
develop the UK Expertise Centre for BoxTop, a critical freight and supply chain software platform. You will drive 24/7 service resilience, incident management, and escalation processes to meet SLAs and customer expectations. You will mentor a technical support team, improve diagnostic documentation, and collaborate with Product ...