Second Line Support (Woking)
Woking, Surrey, UK
Hybrid / WFH Options
Hybrid / WFH Options
Pyramid Recruitment Ltd
SLA targets. Communicate effectively with customers via email, phone, and support portal. Technical Troubleshooting & Analysis – Perform root cause analysis using SQL, application logs, and API integrations to identify and resolve system issues. User Acceptance Testing (UAT) – Support customers during UAT cycles, conduct internal testing, and collaborate with development teams More ❯
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