Customer Success Executive
Woking, Surrey, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Phillips Grant Associates Ltd
Are you passionate about helping customers succeed and getting real satisfaction from seeing them thrive? My client is looking for a Customer Success Executive to be the voice of the customer and deliver outstanding experiences with a fast-growing SaaS business. Why This Role Is Unmissable Youll join a dynamic, fast-paced tech environment where your work … to enhance value. Collaborate with Sales, Product, and Support teams to resolve issues and drive improvements. Be the customers voice internally, influencing product enhancements. Ensure zero attrition within your customer base, keeping accounts happy and loyal. Who Will Thrive A couple of years+ experience in Customer Success, Account Management, or SaaS implementation. Experience with CMS platforms (e.g. WordPress … transformation, with a desire to become a subject matter expert. Strong communication, presentation, and relationship-building skills. Analytical mindset, able to turn data into actionable insights. Proactive, organized, and customer focused. Bonus Skills Training in sales/account management (e.g., Target Account Selling). Experience with marketing campaigns, automation tools like HubSpot, or support tracking platforms. Public sector experience More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
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