User Researcher - Digital Services and AI
- Hiring Organisation
- Get Staffed Online Recruitment
- Location
- Woking, Surrey, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £45,000
improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing … consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational ...