1 to 2 of 2 Support Analyst Jobs in Wolverhampton

Technical Support Analyst 5 days a week - Wolverhampton Competitive Salary with bonus We are currently looking for an experienced Technical Support Analyst to help provide technical support across an entire IT estate, for a company that are morally green and looking to make an impact … with other IT teams, such as infrastructure, business applications and the data team to resolve complex technical issues and ensure smooth delivery. Document all support activities, including incident details, troubleshooting steps, and resolutions, in the ticketing system Contribute to the development and maintenance of knowledge base articles and support … have experience in the below; 3+ years as 3rd Line/Infrastructure Engineering. 3 years’ significant experience in a 2nd or 3rd line technical support role. Significant experience of working with Windows, macOS and Android, Microsoft Intune, Azure and O365. Proficiency in troubleshooting hardware, software, and network issues. Excellent more »

meet the eligibility to gain Security Clearance. Further information on the eligibility criteria for Security Clearance on the United Kingdom Security Vetting website. IT Support Analyst - Role Purpose This is a fantastic opportunity for an IT Support Analyst. Working with the latest technologies, we offer the opportunity … team provide a service that is critical for the smooth and efficient operation of the business on a day to day basis, by providing support for all IT systems and services for all UK staff, spread currently over two sites (Wolverhampton and Risley). The IT support analyst … the business, professionalism and attention to detail are key skills for the role. Key Activities/Decision Areas Act as the first-line of support for all IT issues and queries Maintain the knowledge, experience and expertise in order to ensure excellent customer service Capable of troubleshooting the full more »