2 of 2 Technical Support Engineer Jobs in Wolverhampton

by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance … the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Wolverhampton Client: Hawksworth Location: Remote, Wolverhampton Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Location: Fully … remote We are seeking an experienced Technical Support Engineer with expertise in supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments. The ideal candidate will have: 5+ years in technical support Hands-on experience with PHP-related technologies Experience with Linux and Windows servers Basic networking and shell scripting More ❯