Service Desk Analyst - Hybrid
Wolverhampton, West Midlands, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
vertex-it-solutions
requests and balancing the workloads of other technicians Key Requirements Superb customer service, telephone and client facing skills Previous experience providing IT support Strong skills in troubleshooting and resolving Windows OS & Microsoft Office issues Some experience of administering and supporting Active Directory, Group Policy, DNS, Office 365 and SharePoint An understanding of and keen interest in networking technologies The … ability to build, configure, administer and support Windows devices (laptops, desktops etc) Excellent verbal and written communication and the ability to communicate with others to determine their needs and explain complex issues to differing skill levels Being able to demonstrate a passion and commitment to learning new technologies either by ongoing certifications or personal interest projects Excellent team player More ❯
Employment Type: Full-Time
Salary: £23,000 - £25,000 per annum
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