Technical Service Manager
- Hiring Organisation
- The Virtual Recruiter
- Location
- Worcester, Worcestershire, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £55,000
with Project Managers and Sales to ensure projects are delivered on time, within scope and to a high technical standard. Business Growth Support the commercial team by: Attending customer meetings. Assisting with solution design and technical proposals. Reviewing Statements of Work and quotations. Identifying opportunities to improve customer environments. … within an MSP. Managing Service Desk, Projects or Technical Services teams. KPI and SLA management. Customer escalation management. Strong people leadership and coaching skills. Commercial awareness and customer relationship management. Technical pre-sales and solution design experience. Full UK driving licence. Technical Knowledge Strong practical experience with: Microsoft ...