2 of 2 Management Information System Jobs in Worcester

resources including eLearning modules, articles, workbooks, and videos, that support development and are uniquely tailored to Davies’ delivery. Aptem serves as the progress tracking system, enabling both apprentices and coaches to access personalised learning plans and monitor progress against their knowledge, skills and behaviours. The information held … enhancement and updates. Work with other Davies teams and communicate changes which impact their working practices. Work with Excel and Sharepoint to maintain information relating to the projects delegated and report progress upwards to the Learning Experience Manager and Lead Product Managers. Adapt a problem-solving approach ...

provide 1st and 2nd line support to our users and their devices across the Europe region. Work is prioritised and managed through our ticketing system to enable a high level of service. You will also collaborate with the global team to deliver projects, such as system upgrades … Provide 1st and 2nd line IT support to users across the Europe region, resolving incidents and service requests via Southco’s service desk ticketing system in line with agreed service levels Diagnose, troubleshoot, and resolve IT issues relating to user devices, applications, and systems, escalating complex or unresolved faults ...