Worcester, England, United Kingdom Hybrid / WFH Options
Talent
Job Title: M365 Technical Support Level 3 Location: West Midlands (Hybrid) Type: Permanent Salary: £42,005 Are you a skilled technical support professional seeking a challenging role that allows you to showcase your expertise and enhance customer service experiences? We have an exciting opportunity for you! The Role: You will … excellent service standards. Key Responsibilities: Provide advanced technical support for diverse user issues, both hardware and software. Utilize your expertise in Power Apps Automate, M365, and Blue Prism. Handle complex issue triage, problem investigation, and major incident resolution. Support Microsoft Products, Network, VMware, Storage and Back-up, various OS more »
user guides, knowledge base articles, and documentation as necessary. Collaboration: Collaborate with wider CST teams for problem resolution and technology enhancements. Qualifications Desirable Qualifications: Microsoft Certified: Windows 10 Microsoft365 Certified: Modern Desktop Administrator Associate Work Experience Demonstrable experience in desktop support or desk-side user … of current protocols, operating systems, and standards. Ability to operate tools, components, and peripheral accessories. Software and Hardware Troubleshooting Windows 10 and MicrosoftOffice (M365) Eligible for UK Security Clearance Good communication (both verbal and written) skills Planning and organisation skills and administration management.including the ability to manage time more »
Worcester, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
Jark - Worcester
and engaging internal marketing material - experience of working with a company intranet - Good creative and design skills using Adobe Creative Suite and MS 365 The salary on offer is up to £28,000 Keywords Communications, Internal, Intranet, Sharepoint, Adobe Creative Suite, MS 365, employee engagement, marketing more »