3 of 3 Service Delivery Jobs in Worcester

Duties will include, but are not limited to: Provide 1st and 2nd line IT support to users across the Europe region, resolving incidents and service requests via Southco’s service desk ticketing system in line with agreed service levels Diagnose, troubleshoot, and resolve IT issues relating … Southco’s IT and security standards Maintain accurate ticket records and technical documentation, ensuring all actions, resolutions, and updates are clearly logged within the service management system Collaborate with global IT colleagues and third‐party suppliers to support service delivery, system upgrades, and routine maintenance activities Support ...

configuration changes across a range of digital clinical systems. Working closely with clinical, operational & digital teams, you will ensure systems remain aligned to service requirements, supporting the delivery of safe, effective & efficient patient care. You will be responsible for managing & prioritising configuration activity, coordinating system upgrades & releases, maintaining … delivered in line with agreed timescales & governance requirements. The role also includes line management of configuration specialists, supporting digital projects & programmes, identifying opportunities for service improvement & providing expert advice on system configuration, workflows, data standards & best practice. About us At Herefordshire and Worcestershire Health and Care NHS Trust ...

pipeline. Prepare and deliver proposals, presentations, and quotations to prospective customers. Work closely with internal teams to ensure a smooth transition from sales to service delivery. Monitor market trends, competitor activity, and industry developments to identify growth opportunities. Maintain accurate records of client interactions, opportunities, and sales activity using ...