3 of 3 Cisco Jobs in Worcestershire

V. Networking technologies (e.g., Wireshark, routers, firewalls and switches) Proven ability to lead projects and solve complex technical challenges. Excellent communication, documentation, and interpersonal skills. Relevant certifications (e.g., Microsoft, Cisco, AWS, CompTIA) are desirable. SharePoint More ❯

initiatives. Key Responsibilities Lead, coach, and manage a team of service desk engineers to deliver first-class support. Act as a technical escalation point for complex issues, particularly around Cisco routers, switches, firewalls, VPNs, and other networking equipment. Monitor and maintain service levels (SLAs, KPIs) and ensure consistent, high-quality support. Collaborate with clients and internal teams to resolve … aligned incident, change, and problem management processes. Skills & Experience Required Proven experience leading a service desk team within an MSP or managed network services environment. Strong technical knowledge of Cisco networking technologies (routers, switches, ASA/FTD firewalls, VPNs, wireless solutions). Hands-on experience with LAN/WAN, VLANs, routing protocols (OSPF, BGP, EIGRP), and network monitoring tools. More ❯

network security). Monitor and optimise network performance, troubleshooting complex issues and applying corrective measures. Configure and manage networking equipment including routers, switches, firewalls, VPNs, and wireless technologies (predominantly Cisco). Carry out on-site installations and upgrades when required. Provide technical escalation for the support team, offering guidance and mentoring. Conduct network assessments, capacity planning and create documentation … to support network stability and compliance. Key Skills & Qualifications CCNP Enterprise (or equivalent experience/qualification) with strong, practical knowledge of Cisco networking technologies. Proficiency in routing protocols (OSPF, BGP, EIGRP), switching technologies (VLANs, STP, EtherChannel), and QoS. Hands-on experience with Cisco ASA/FTD firewalls, wireless solutions (Catalyst or Meraki), and VPN technologies. Familiarity with network … Life Insurance and Private Health Insurance Discretionary bonus scheme If you are an experienced Senior Network Engineer looking to join a respected technology provider and work with cutting-edge Cisco technologies, we'd love to hear from you. Apply now to take the next step in your networking career. More ❯