3 of 3 Remote/Hybrid Customer Service Jobs in Worcestershire

Head Of Networks

Hiring Organisation
Airband Community Internet
Location
Droitwich Spa, England, United Kingdom
collaboratively with Network Operations, Engineering, Field Teams, Project Management, Finance, and external partners, the Head of Networks drives infrastructure resilience, regulatory compliance, and exceptional customer service, aligning with ITIL best practices. Responsibilities Network Operations & Performance Lead and manage the Network Operations Centre (NOC) and network engineering teams, ensuring … physical infrastructure assets, including FWA sites, cabinets, and private facilities. Conduct asset condition assessments, audits, and performance evaluations. Track asset lifecycle status, performance, service life, and replacement schedules. Ensure assets are operated and maintained in line with industry standards, regulatory requirements, and organisational objectives. Monitor and optimise lifecycle costs ...

IT Support Engineer

Hiring Organisation
Nextech
Location
Bromsgrove, Worcestershire, England, United Kingdom
Employment Type
Full-Time
Salary
£27,000 per annum
progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware … Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing Resolving ...

Customer Success Technical Advisor

Hiring Organisation
Redwood Search
Location
Worcester, Worcestershire, England, United Kingdom
Employment Type
Full-Time
Salary
£28,500 per annum
Love tech? Thrive on helping customers win? Enjoy hitting targets while solving real problems? This could be your next move. As a Customer Success Technical Advisor , you’ll be the go-to expert for customers needing support with hosting, email, and related products. You’ll combine sharp technical troubleshooting … opportunities to upsell and cross-sell where it genuinely adds value. You’ll be part of a fast-paced, supportive technical team where great service and strong results go hand in hand. What you’ll be doing: Delivering expert technical support across hosting, email, and related products Resolving customer ...