1 to 13 of 13 Customer Service Jobs in Worcestershire

software to suit the provided channels and interface components * Working with the automation development engineers to test bespoke control software * Configuring test sequences (to customer specs) within the highly flexible CADET V14 automation software * Working with 3rd party hardware such as inverter drives, fuel systems, safety systems, analysers etc … Working with customers to achieve system functionality sign off * Working with the commissioning manager and site managers to produce commissioning time schedules * Provide initial customer training in operation of the supplied system * Undertake customer service calibration, fault finding and rectification visits * Frequent work in conjunction with the … in house test department * Largely site based, both within the UK and world wide * Customer service calls to Investigate system faults * Customer calibration/maintenance visits * Supporting both customers and overseas Sierra CP engineers with diagnostics and fault finding (phone, email and remote access) * Fault diagnostics using more »

troubleshoot technical issues with VW vehicles. Your expertise will play a crucial role in ensuring the optimal performance of our customers vehicles, providing outstanding customer support, and collaborating with different departments across the business to achieve goals. Our packages and pay plans are industry-leading and are reflective of … Bonus/OTEs up to £43,000 Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a Volkswagen Qualified … Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop more »

operation. Benefits of working for us 23 days holiday plus bank holidays - rising to 25 after 5 years continuous Health & wellbeing benefits Death in service insurance Staff discount on vehicle purchases Staff discount on car servicing & repairs Long service and loyalty incentives Staff referral scheme In-house, manufacturer … put in place and would suite someone with drive and enthusiasm to make it a success. Role Overview & Duties - To deliver a superior parts service to all customers. Achieve all parts objectives through a well-developed and motivated parts team Achieve an acceptable market share, through maximum sales of more »

within ensuring that managers and representatives all have grassroots experience. We can feel proud, when we look back at more than 85 years of service to the farming community. We pride ourselves on continuing to give good customer service. Chandlers (Farm Equipment) Ltd has been servicing the needs … a high standard in alignment with the manufacturers specification, and is safe to use. Demonstrate and install machinery where needed. Need to work with service and workshop managers and ensure challenging timelines are met. Travel to customers in the surrounding area of your depot to service and repair more »

for a Level 3 Apprenticeship in Information Communication Technology whilst gaining practical work experience. Role You will be working as part of the Technology Service Desk, with placements across the technology department to gain a good understanding of all Technology aspects and lifecycle. As part of your job role … Months Positions Available 1 Closing Date Thursday, 4th July 2024 Start Date Sunday, 7th July 2024 Desired Skills Team working Initiative Communication skills Customer care skills IT skills Qualifications English GCSE or equivalent, grade 4 (Essential) Maths GCSE or equivalent, grade 4 (Essential) About the Employer Sanctuary Group One … a range of other services including maintenance, care and telecare, all of which are delivered by our resolute employees who are completely committed to customer service. more »

Line Specialist Technical Support Engineer. This role involves providing high-level technical support, supervising local team members, and contributing to an efficient and effective customer service. The successful candidate will ensure the best level of service in terms of ICT services, specialist applications, and equipment. Day-to-day … of the role: Provide level 2 and 3 technical support, problem-solving, and customer service. Manage and collaborate with suppliers/partners to deliver seamless service provision. Create and maintain documentation and knowledge base articles for service teams and customers. Diagnose faults with technical systems, escalate as … for continuous improvement. Required Skills & Qualifications: ICT professional qualification (Level 5) or equivalent. Professional Management qualification (Level 5) or equivalent. ITIL certification in IT Service Management or similar. Extensive knowledge of IT technologies, applications, and best practices. Substantial experience in a specialist technical support environment. Experience in managing complex more »

Liaise with internal and external clients and assist with commercial enquiries. Key Responsibilities We are looking for someone to: Provide a front-line telephone service to both internal and external customers Ensure that all the client and operational requirements are met in a professional and efficient manner Maintain timely … accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time Ensure the collation, co-ordination and distribution … of the operational job packs Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line more »

who are the UKs no1 supplier within their field. They have rapidly grown since establishing 5 years ago, this opportunity is to join their customer services team. You will gain a technical knowledge of their products and support customers through their sales journey. This position is full time Monday … 4pm in the office. The ideal candidate would have been in a role which required a technical knowledge previously and have experience within a customer service role. Key Duties and Responsibilities: Provide expert technical advice and troubleshooting support to customers via email and online chat platforms regarding products. … online forums and groups to answer questions, provide technical insights, and foster a positive brand image. Analyse and interpret technical data and documents. Resolve customer inquiries efficiently and accurately, ensuring high levels of customer satisfaction. Create and maintain detailed records of customer interactions on database. Adhere to more »

the following. Your duties and responsibilities in this role will consist of: · Our Internal CAD CAM modules. · Software Installation. · Solutions for questions, both direct customer engagement and offline through our support systems. · Researching and documenting solutions. · Creating and configuring machine parameters. Training Information communications technician Level 3 (A level … configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. · Address IT issues by prioritizing in response to customer service level agreements. · Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. · Support the roll out of … Closing Date Friday, 12th July 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications 5 GCSE's more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

opportunity for an experienced Leading & Development Lead Trainer to join my client on a fixed term contract for maternity cover. Are you passionate about customer excellence through training? Do you have experience looking after outsources stakeholder relationships? Do you have experienced in creation and delivery of training material and … a first-class experience and aim to be first call resolution. Key Responsibilities of the Learning & Development Lead Trainer: Design and delivery of effective customer service onboarding and continuous training Lead the 2 Trainers to ensure exceptional inductions and ongoing customer service training Identify training gaps more »

staff, offer full support and flexibility including the option to work a four day working week This role will involve you working on the customer facing side, taking calls from a range of domestic and commercial clients. With the in house software you will help customers plan out their … needs, and send the reports to both the technical and financial team. This would either suit someone who has come from a sales/customer service background with Energy sector knowledge or it would suit a Solar PV or Heat Pump technician looking to come off the tools more »

Fantastic opportunity for someone local to Bromsgrove looking to learn and work with an experienced, passionate and customer focused team within the signage sector. The successful apprentice will learn all areas of signage production. Role - Printing and manufacturing a wide range of signage. - Vinyl application to various substrates including … Start Date Monday, 24th June 2024 Desired Skills Communication skills Attention to detail Organisation skills Problem solving skills Logical Team working Initiative Physical fitness Customer service Computer literate Willing to learn Qualifications Maths and English GCSE or equivalent, grade GCSE Maths (Grade 4/C) (Desired) About the more »