3 of 3 Remote Incident Management Jobs in Worcestershire

experience + tasks will include: Proven experience Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications. Proven experience in a NOC, Service Operations, or similar network management environment. Strong technical knowledge of IP networking, FTTP, and fixed wireless access networks. Demonstrated leadership and people management skills, ideally with experience leading distributed or offshore teams. Experience … with monitoring platforms, ticketing systems and incident management tools. Certificates/Qualifications: Essential: experience working within an ISP or carrier environment NOC Desirable: C CNA or equivalent vendor certification. Responsibilities: Team Leadership & Management: Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers. Set clear objectives, performance metrics and ensure regular feedback … and reviews. Incident & Problem Management: Oversee 24/7 incident detection, response and resolution across FTTP and FWA services. Operational Excellence: Maintain NOC procedures, playbooks and SLAs and ensure adherence to them. More ❯

experience + tasks will include: Proven experience Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications. Proven experience in a NOC, Service Operations, or similar network management environment. Strong technical knowledge of IP networking, FTTP, and fixed wireless access networks. Demonstrated leadership and people management skills, ideally with experience leading distributed or offshore teams. Experience … with monitoring platforms, ticketing systems and incident management tools. Certificates/Qualifications: Essential: experience working within an ISP or carrier environment NOC Desirable: C CNA or equivalent vendor certification. Responsibilities: Team Leadership & Management: Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers. Set clear objectives, performance metrics and ensure regular feedback … and reviews. Incident & Problem Management: Oversee 24/7 incident detection, response and resolution across FTTP and FWA services. Operational Excellence: Maintain NOC procedures, playbooks and SLAs and ensure adherence to them. More ❯

experience + tasks will include: Proven experience Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications. Proven experience in a NOC, Service Operations, or similar network management environment. Strong technical knowledge of IP networking, FTTP, and fixed wireless access networks. Demonstrated leadership and people management skills, ideally with experience leading distributed or offshore teams. Experience … with monitoring platforms, ticketing systems and incident management tools. Certificates/Qualifications: Essential: experience working within an ISP or carrier environment NOC Desirable: C CNA or equivalent vendor certification. Responsibilities: Team Leadership & Management: Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers. Set clear objectives, performance metrics and ensure regular feedback … and reviews. Incident & Problem Management: Oversee 24/7 incident detection, response and resolution across FTTP and FWA services. Operational Excellence: Maintain NOC procedures, playbooks and SLAs and ensure adherence to them. JBRP1_UKTJ More ❯