1 to 25 of 31 3rd Line Engineer Jobs with Hybrid or WFH Options

Job Opportunity: Applications 3rd Line Engineer/Subject Matter Expert Location: Portsmouth Salary- Upto £57,000 IO Associates is looking for an Applications 3rd Line Engineer to maintain and support a complex secure solution. This role primarily involves incident management … and resolution for the clients' live systems, dealing with issues escalated from 2nd line support in remote environments. You will also be responsible for infrastructure development, testing of upgrades, patches, and new software solutions. Key Responsibilities: Manage and resolve incidents on secure military systems. Handle escalations from 2nd … line support. Deliver infrastructure development and testing. Implement upgrades, patches, and new software solutions. Take ownership of problems and deliver effective solutions. Skills and Experience: SharePoint: Server management, permissions, application integration VMware Horizon VDIs vSphere Virtualization Group Policy Management Skype Server File Share and NTFS Permissions NGINX Hyper more »

The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Role: As a 3rd Line Service Desk Engineer, you will play a crucial role in delivering support to ensure our clients' business systems operate more »

3rd Line Support Engineer needed to join our team on a permanent basis. The opportunity: This is hybrid role and will also require a willingness to travel to various other locations as needed. What you’ll be doing: This position will provide project leadership and … across a range of business solutions and technical initiatives. Troubleshooting hardware and software problems as well as monitoring and maintaining core infrastructure. As a 3rd line engineer working within a support team, you will provide mentoring to more junior staff and be responsible for resolving … and assisting in resolving issues What we want from you: Experience as a 3rd line support engineer or similar role Knowledge in Windows 10/11 and Apple Mac installation and configuration, rebuild and repair. Experience with MDM solutions such as Intune, JumpCloud, Mosyle Experience more »

We are searching for remote working experienced 3rd Line Infrastructure Engineer for a technology driven business which has offices and data centres based in Exeter, Cardiff, Newport and London. The role is offered on a remote and home working basis with visits, as and when … extensive and proven experience working within a technical support and implementation role as well as proven experience in providing third line support (3rd) in a similar field. You will be able to analyse problems and the determine the appropriate solutions. You will also have: Exposure to Open … includes a competitive salary, bonus, a good pension, insurances, healthcare options, good holiday allowance, ongoing professional training, remote working and much, much more! Keywords 3rd Line Infrastructure Engineer, Remote Working, Physical Servers, Storage, SLAs, Open Source, Containerisation, DevOps, Docker, Kubernetes, Jenkins, Linux OS, Software Rollouts more »

We are searching for remote working experienced 3rd Line Infrastructure Engineer for a technology driven business which has offices and data centres based in Exeter, Cardiff, Newport and London. The role is offered on a remote and home working basis with visits, as and when … extensive and proven experience working within a technical support and implementation role as well as proven experience in providing third line support (3rd) in a similar field. You will be able to analyse problems and the determine the appropriate solutions. You will also have: Exposure to Open … includes a competitive salary, bonus, a good pension, insurances, healthcare options, good holiday allowance, ongoing professional training, remote working and much, much more! Keywords 3rd Line Infrastructure Engineer, Remote Working, Physical Servers, Storage, SLAs, Open Source, Containerisation, DevOps, Docker, Kubernetes, Jenkins, Linux OS, Software Rollouts more »

3rd Line Infrastructure Engineer – Birmingham We are seeking a skilled 3rd Line Infrastructure Engineer for a leading client based in Birmingham. This role requires onsite presence with flexibility for hybrid work arrangements. As a 3rd Line Infrastructure … issues and supporting our ongoing Cloud transformation project. Key Responsibilities: Manage and maintain the IT infrastructure, including servers, networks, and cloud services Provide third-line support for escalated technical issues, ensuring timely resolution Implement and oversee security measures, including access controls, backups, and firewalls Conduct system upgrades and … and best practices Maintain technical documentation, manuals, and IT policies in an internal wiki Key Skills and Qualifications: Proven experience in roles such as 3rd Line Engineer, Infrastructure Engineer, or similar positions Proficiency in databases, networks (LAN, WAN), and patch management Strong understanding more »

3rd Line Service Desk Engineer Join Air IT and Ignite Your Career as a 3rd Line Service Desk Engineer! Are you ready to take your technical prowess to new heights? Look no further than Air IT – a pioneering Managed Service … mission to revolutionize IT and Cyber Security support for local SMEs nationwide – and we want you to be a part of it! As a 3rd Line Service Desk Engineer, you'll be at the forefront of our mission, delivering top-notch technical support and unrivalled … s what you'll be doing: Providing top-tier customer service in line with Air IT's standards Owning, managing, and resolving 3rd Line incidents with finesse Acting as a technical leader in high-stakes situations Delivering against our KPIs and ensuring client satisfaction at more »

3rd Line Support Engineer – Hybrid (Cambridgeshire) – £40k + £5k on call 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £40,000 + £5,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rd Line … with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily … the service delivery team for infrastructure issues Create, update and maintain technical documentation as and when required Support and mentor 1st and 2nd line staff The Ideal Candidate Ability to communicate with stakeholders at all levels Capable of prioritising a busy workload Strong problem solving skills Works to more »

IT Support Engineer –Investment Firm - 1st-3rd Line Flexible hybrid working/Extensive Benefits/Great Bonus/Salary £45-50K A UK Investment Firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their … more details! Flexible hybrid working/Extensive Benefits/Great Bonus/Salary £45-50K IT Support Engineer –Investment Firm - 1st-3rd Line more »

2nd/3rd Line Support My client, a 5* rated MSP/IT Solutions firm based north of Nottingham for a senior 2nd Line Support professional to join their team on a hybrid working basis. In the role you would be supporting their clients across more »

Your new company With significant growth over the last number of years, our client requires a senior engineer to join their team. Finalists in the Belfast Telegraph IT awards received the highly commended award for Best Place to work in IT. Our client encourages and guides career development … guidance on the 1st/2nd Line and identify any key areas for efficiency improvement. Main Duties and Responsibilities Providing 2nd/3rd line remote support * Escalation point for any escalated cases from 1st or 2nd Line. Dealing with complex issues until completion * Work to more »

3rd Line Infrastructure Engineer We are in search of a 3rd Line Infrastructure Engineer to join Leidos UK within the Defence Team, based Herefordshire. In response to the success of the growing business, Leidos requires a number of 3rd Line Infrastructure Engineers to support this expansion by helping to create compelling solutions for our existing and future customers. Responsibilities The preferred candidate will be primary responsible for the operation and maintenance of MS System Centre Configuration Manager(SCCM)/Microsoft Endpoint Configuration Manager (MECM) but also more »

Hello we are Penelope and we are looking for an experienced, capable and concise 2nd line engineer to join our support team based in our Bath office. We work on a hybrid basis and will require you work from the office 3 days per week. From …/IP, DNS, VLAN etc Excellent working knowledge of Microsoft Operating systems 7 11 Acting as a point of escalation for 1 st line colleagues Microsoft certified or other industry relevant qualifications The right to work in the UK Highly desirable Experience of managing projects Experience of system more »

Job Title: 3rd Line Network Engineer Are you a skilled network engineer looking for your next exciting opportunity? Join a prestigious Global Cisco Gold Partner with over 300,000 employees worldwide. This role offers you the chance to work on secure contracts across … the UK and provides amazing internal progression opportunities. Responsibilities: Working exclusively with a public sector organization in Woking within the managed services team. Provide 3rd line network support for enterprise networks. Involvement in troubleshooting, configurations, incident response, and network change implementation. Skills/Must Have: Expertise in more »

3rd Line Support Engineer - M365, PowerShell, Intune, Endpoint. Based from home. An exciting role where you can be proactive! Location no issue - work from home! Previous customer-facing MSP/Microsoft Partner experience preferred! A leading Microsoft Partner is looking for a 3rd Line Support Engineer - M365, PowerShell, Intune, Endpoint to join their busy support team. As a 3rd Line Support Engineer - M365, PowerShell, Intune, Endpoint you need to have supported at 3rd Line the following: M365 - Exchange, SharePoint, Teams, OneDrive etc... … PowerShell Veeam Intune Previous MSP/Partner experience preferred. As a 3rd Line Support Engineer - M365, PowerShell, Intune, Endpoint you will be based from home supporting external customers. In this role, you are the final point of escalation: when not supporting you will be seeking more »

3rd Line IT Engineer Nottingham (Hybrid) - £40,000 - £45,000 Employee Benefits: 25 days holiday, in addition to Bank Holidays, plus extra two days off at Christmas Hybrid working (2 days working from home) Perkbox benefits. Modern office environment. Flexible start times Huge opportunities for … internal and external!) Emphasis on career advancement, with a focus on promoting from within. Generous company pension plan (5%) Frequent company social events Role : 3rd Line IT Engineer Location : Nottingham (2 days working from home) Salary : £40,000 - 45,000 My client is looking for … for an MSP (beneficial). Full Driving licence required for site visits. Other job titles: 3rd Line Engineer, Third Line Engineer, Senior IT Engineer, IT Projects Engineer, Senior Projects Engineer more »

2nd/3rd Line Support My client, a 5* rated MSP/IT Solutions firm based north of Nottingham for a senior 2nd Line Support professional to join their team on a hybrid working basis. In the role you would be supporting their clients across … range of IT Support issues Providing technical support for desktop and infrastructure Configuring and administrating network devices Escelation point from 1st and 2nd line engineers Ensuring completion of tickets and ticket prioritising Skills required: Windows OS Windows Server Azure Office 365 Routers Switches Software troubleshooting This is an more »

Role: Senior 3rd Line Engineer Location: Salford/Eccles Work Structure: Hybrid Salary: £40,000 - £45,000 Job Description: We are working with a leading Managed Service Provider based in Salford/Eccles area of Greater Manchester, who have worked with a variety of industries … field (on average once per week), and occasional work from home opportunities are also available. We are looking for a senior dedicated and driven 3rd Line Engineer who has a wealth of experience within IT Support. Benefits: 25 days holiday rising to 30, plus bank … considered. Key Words: 3rd Line IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, Third Line In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

Our client is an IT Managed Service Provider, specialising in Cloud Technologies, IT Infrastructure and Cyber Security. About the 3rd Line Support role. As 3rd Line Support you would have the following responsibilities. Troubleshooting and resolving incidents passed from 1st & 2nd line Working with internal, external stakeholders and 3rd parties to provide solid incident management resolutions Progressing all incidents in a timely manner to ensure SLAs are met Tracking of all incidents and escalation and closure of incidents on confirmation from the customer of successful resolution Installation and configuration … of IT hardware and software User account support What are they looking for. Previous experience working at 2nd line as a minimum for a Managed Service Provider Experience working with Windows Server & Windows 10 Good working knowledge of O365 Knowledge and experience of WAN/LAN technologies Experience more »

2nd/3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. more »

Role: 3rd Line Engineer Location: Bournemouth Salary: £40,000 - £50,000 We are looking for a 3rd Line MSP Engineer to join our client's team in there Bournemouth Office. The team is full of dedicated professionals, passion about IT more »

We are hiring for a 3rd Line IT Support Engineer for a leading telecoms and technology company in Kidderminster. Job Title: 3rd Line IT Support Engineer Location: Kidderminster Salary: £25,000 - £35,000 per year (dependent on experience) Benefits: Casual … private medical insurance, referral programme, work from home opportunities. Hours: Full-time, Monday-Thursday 08.45-17.30, Friday 08.45-17.00 We are recruiting for a 3rd Line IT Support Engineer for a well-established telecoms and technology company headquartered in Kidderminster. Recognised as a leader in … strive to be a great place to work. Responsibilities: Provide remote support for technical issues as an escalation point for 1st and 2nd Line Engineers. Take ownership of complex issues and provide technical support via telephone, email, and remote-control sessions. Manage requests via our ticketing system. Diagnose more »

Core Apps 3rd line Engineer Hampshire **A national security clearance is required for this role but candidates not holding this level of clearance will be considered** Leading Managed Services Provider in the Defence Sector require a skilled Core Apps 3rd line Engineer on an ongoing contract basis. We are looking for a 3rd line Core Application support Engineer to maintain a complex secure solution. The role will primarily involve incident management on our clients' live system, on incidents that have been escalated from 2nd line more »

POST TITLE: 3rd Line Roaming Engineer LOCATION: Birmingham - Sheffield SALARY: 35k +£5,400 car allowance Benefits: Company pension Free parking On-site parking Work from home Responsibilities: Playing a pivotal role in ongoing and future projects throughout the Trust. Input into the ICT Strategic … create. Manage the approvals process and be responsible for all steps through to implementation. Asset and Configuration Management - Delegated to the Central Maintenance Engineer (CME). Responsible for maintaining the Assets and Configuration (CMDB). Including the active processes required to update devices. Release and deployment management Transition more »

Role: 3rd Line Network Engineer Location: Hybrid (London office 2 days PW) Salary: £60,000 Everyone wants a great working environment, and this opportunity can provide you with just that. I am working with one of the UKs leading ISPs, winner of countless 'best place … as well as boasting a state-of-the-art newly refurbished facility who are on the hunt for a passionate and skilled Network Engineer to join their like-minded team. This is an all-encompassing role where no two days will be the same. You will get involved … multitude of projects with the latest Cisco devices and NGFWs all while providing exceptional customer service. What more could you want? Key responsibilities: Provide 3rd line support on complex issues Deploy network upgrades in specialist and bespoke projects Configure a range of IP network equipment Reviewing, modifying more »