Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Outsource
event management is handled efficiently using alert systems like BigPanda, taking ownership of alerts and troubleshooting them with the aid of Runbooks and SOPs. Basic knowledge in Splunk and Datadog complements their ability to analyze and monitor system performance, while understanding API concepts and applications enhances their technical capabilities. Their ITIL experience covers Incident Management, Problem Management, and Change Management … using an alert system BigPanda/or other event management systems/taking ownership of alerts and troubleshooting them using Runbook’s/SOPs Basic Knowledge in Splunk/Datadog Basic Knowledge in API concepts and applications ITIL knowledge Preferred Experience/Education: Three to five years or relevant experience A degree from a four-year college (i.e., BA. BS More ❯
birkenhead, north west england, united kingdom Hybrid / WFH Options
Outsource UK lTD
event management is handled efficiently using alert systems like BigPanda, taking ownership of alerts and troubleshooting them with the aid of Runbooks and SOPs. Basic knowledge in Splunk and Datadog complements their ability to analyze and monitor system performance, while understanding API concepts and applications enhances their technical capabilities. Their ITIL experience covers Incident Management, Problem Management, and Change Management … using an alert system BigPanda/or other event management systems/taking ownership of alerts and troubleshooting them using Runbook's/SOPs Basic Knowledge in Splunk/Datadog Basic Knowledge in API concepts and applications ITIL knowledge Preferred Experience/Education: Three to five years or relevant experience A degree from a four-year college (i.e., BA. BS More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Outsource UK lTD
event management is handled efficiently using alert systems like BigPanda, taking ownership of alerts and troubleshooting them with the aid of Runbooks and SOPs. Basic knowledge in Splunk and Datadog complements their ability to analyze and monitor system performance, while understanding API concepts and applications enhances their technical capabilities. Their ITIL experience covers Incident Management, Problem Management, and Change Management … using an alert system BigPanda/or other event management systems/taking ownership of alerts and troubleshooting them using Runbook's/SOPs Basic Knowledge in Splunk/Datadog Basic Knowledge in API concepts and applications ITIL knowledge Preferred Experience/Education: Three to five years or relevant experience A degree from a four-year college (i.e., BA. BS More ❯
old swan, north west england, united kingdom Hybrid / WFH Options
Outsource UK lTD
event management is handled efficiently using alert systems like BigPanda, taking ownership of alerts and troubleshooting them with the aid of Runbooks and SOPs. Basic knowledge in Splunk and Datadog complements their ability to analyze and monitor system performance, while understanding API concepts and applications enhances their technical capabilities. Their ITIL experience covers Incident Management, Problem Management, and Change Management … using an alert system BigPanda/or other event management systems/taking ownership of alerts and troubleshooting them using Runbook's/SOPs Basic Knowledge in Splunk/Datadog Basic Knowledge in API concepts and applications ITIL knowledge Preferred Experience/Education: Three to five years or relevant experience A degree from a four-year college (i.e., BA. BS More ❯
