IT Operations Manager
- Location
- Greater London, England, United Kingdom
evidence gathering and control maintenance, and represent IT on security and compliance matters. Platform Estate & Parent-Company Relationship: Own the IT estate, including Google Workspace, Okta, Slack, Salesforce administration, endpoints, and identity. Set the standards for access, configuration, and change. Own the relationship with Indeed IT, including escalations and shared … Experience owning SLAs and KPIs for an IT support function and using those measures to improve the service. Technical Credibility: Strong working knowledge of Google Workspace, Okta, Slack, Salesforce, Windows and Mac OS, and identity/endpoint environments, sufficient to oversee, challenge, and support the team. Stakeholder Leadership: Excellent written ...