London, England, United Kingdom Hybrid / WFH Options
Apax
culture and lives our corporate values. For more information about who we are please visit our careers.apax.org.uk and apax.org.uk. Role Overview This is an exciting opportunity for an experienced ICT Service Manager to primarily manage the organisation’s ICT infrastructure and IaaS systems, while also managing its digital services and SaaS platforms. This is a full-time More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Hire Ground Ltd
ICT Services Manager - S upported Housing/Living - SE London - £54k to £60k DOE An award winning supported housing and assisted living service, is looking for an Information and communication technology (ICT) Services Manager to join its team, reporting to and working with the Business Operations Leader and Director, as well as interacting with external and … experiences/situations, helping them towards their journey into independent living again and social cohesion. This is a very hands-on role. Will be managing, primarily, the organisation’s ICT infrastructure and IaaS systems, digital services and SaaS platforms. Bridging the gap between technical support and strategic digital delivery by providing ICT support, leading the implementation and optimisation … user needs are clearly communicated and support is delivered effectively. While 1st, 2nd, and the vast majority of 3rd line support is outsourced, maintain oversight and continuity across all ICT services. Technology Enablement and Innovation, supporting the ICT strategy. Governance and Compliance Project Ownership and Delivery On-Site Support and Stakeholder Engagement ICT Systems Management and Technical More ❯
London, England, United Kingdom Hybrid / WFH Options
Brunswick Group
Social network you want to login/join with: We are looking for a London based Service Desk Manager to manage a team of support engineers to provide IT support to the business in our UK, Europe & IMEA offices. The role will provide strong leadership to the support team and will be responsible in making sure the teams are … mentor, inspire and develop the team within their roles and increase their capabilities whilst contributing to the overall service strategy. The role will report to the Group Head of ICT Service Delivery. We are a key service provider to the business and deliver Internal ICT services to Brunswick colleagues across 27 offices around the world. Our ICT department is made up of several core teams, Service, Infrastructure, Applications and our Programme management office. Working in close collaboration with the ICT Security team, our Security team integrates seamlessly into our processes and security-oriented projects. Key Responsibilities Day to day hands on management of the London based service team. Ensuring all requests are responded to within More ❯
London, England, United Kingdom Hybrid / WFH Options
Lord Search & Selection
Digital Head of ICT/IT Manager - Remote (THIS IS NOT A PROJECT MANAGER) Digital Head of ICT/IT Manager - Remote (THIS IS NOT A PROJECT MANAGER) My client, a leading Not-for-Profit organization, has a fantastic opportunity for an experienced Digital IT Manager to take ownership of the post-digital More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
eTech Partners
Digital Head of ICT/IT Manager-Remote ( THIS IS NOT A PROJECT MANAGER) My client is a leading Not-for-Profit organisation has a fantastic opportunity for an exp Digital IT Manager to take ownership of the Post digital technology function This role is remote with expectations of twice month on site in their London More ❯
Bolton, England, United Kingdom Hybrid / WFH Options
Bolton Group
domain Information & Communication Technology location_on Milano, IT ICT Application Services Manager We are looking for an ICT Application Services Manager to join our Group ICT Team based in Milan. How you make the difference As an ICT Application Services Manager, you ensure high-quality Application Management Services (AMS) by overseeing vendor performance … continuous process improvement. Additionally, you play a critical role in the smooth introduction of new solutions, ensuring they transition seamlessly into AMS operations. Your leadership in these areas strengthens ICT service quality, cost-efficiency, and alignment with business objectives. How your agenda looks like: Act as the primary contact for AMS governance, overseeing 3rd-party vendor performance, SLA adherence … regular meetings with AMS providers, functional teams, and BU IT Managers to review performance, discuss open tickets, and align on AMS service standards. You will closely collaborate with the ICT Application team to guarantee the desired AMS SLAs. Oversee incident escalation and resolution, ensuring issues are addressed within agreed timeframes and preventive measures are implemented to reduce recurrence. Validate More ❯
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Harvey Nash Plc
ICT Service Desk Manager| 3 months (Inside IR35)| Hybrid (Glasgow)| Harvey Nash's Client is recruiting for a ICT Service Desk Manager on a 3 month contract. This role will require some evening and weekend work. Main Responsibilities Provide Service Desk Management support. Perform GAP analysis on the ICT Service Desk. Use experience to review … degree in IT, Business Management, or related field, or holds equivalent level of professional IT qualifications. Or equivalent industry experience in this field. Significant experience of working in an ICT service or support function with proven ability of managing service desk functions. Experience of incident management across varying technologies High level of familiarity of the concepts, standards, technology, tools More ❯