101 to 125 of 139 ITSM Jobs with Hybrid or WFH Options

opportunity for someone ready to take charge of the support and advancement of ServiceNow, ServiceNow Discovery, and associated service management solutions within the IT Service Management domain. The primary focus of this role is to ensure optimal performance of the ServiceNow platform, crucial for the smooth operation of the business. … modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL/ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing …/Active Directory is advantageous Proficiency in Java, JavaScript, Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job more »

expanding IT services division as they expand their portfolio of services. Role purpose: This is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of … CIs, and effect system changes smoothly Experience required: Significant and recent experience in a IT Change & Configuration Manager role Familiarity with helpdesk ticketing systems (ITSM tools) Experience of ITSM tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/ more »

Experience of managing and coordinating internal and third party partners to agreed support strategies and service levels Vendor management knowledge and experience ITIL/ITSM v3 Certification desired Experience of support operation across a range of core technologies Web App Integrations and APIs This is an excellent opportunity to create more »

and CI/CD. Experience with API's Azure devops Bonus Points for: A good eye for UX/UI. Previous experience with IT service management tools like ServiceNow. WHO ARE CONVERGENCE GROUP? No Corporate Red Tape: We're a privately-owned company, free from the shackles of corporate bureaucracy. more »

Experience in a customer-facing role, providing technical support. Understanding of ITIL standards and processes/experience of working with ServiceNow or an equivalent ITSM/CRM tool Application support experience delivering against Service Level Agreement targets AEJ Consulting Limited is acting as an Employment Agency in relation to this more »

It would be great if you had: Awareness of ITIL service management processes and practices Technical knowledge in a Cloud based platform Use of ITSM tools e.g. ServiceNow Microsoft MCP qualified DV Clearance Employment Type: Permanent Location: Farnborough, with some remote working Security Clearance Level: SC Cleared, Must be eligible more »

Service Desk Manager Location: Corby (Hybrid Working) Salary: £48,000 - £60,000 Are you an experienced Service Desk Manager with a passion for IT service management and a desire to make a meaningful impact? We are seeking a dedicated professional to lead a dynamic service desk team for a reputable more »

Outlook) SC, NPPV3 & Parliament Security Clearances, or the ability to obtain them ITIL V4 Foundation certification (desirable) Resource Management experience Working knowledge of Remedy ITSM suite or similar to an ITSM application What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity more »

Project Manager | Remote | To c. £80k Are you a ServiceNow Project Manager who is looking to join a start-up, specialising in enterprise-scale ITSM implementations and digital transformations. They have already written deals with a wide range of clients across both the private and public sector and are currently … ITIL certification is desirable. This is an outstanding opportunity to join a consultancy that are making waves in their industry. They also offer other ITSM solutions, so if you have any additional experience then this will be beneficial to your application. This role is a remote position, paying up to more »

Work as part of a team as a single point of contact for all support requests (incident and service request) via telephone, emails and ITSM system. Take ownership of Incidents and Service Requests through to resolution, ensuring that tickets which cannot be resolved at the Service Desk are escalated accordingly. more »

the transition * Ensure lessons learned are documented throughout the transition and shared with the relevant internal teams for resolution and are recorded in the ITSM tools * Support the continuous improvement of internal processes and service delivery Required Skills/Experience- * Minimum of 5yrs service transition experience, managing service transitions, plans more »

automation with a view to improve development processes and optimise software delivery. Containerisation skills are desirable. Use of monitoring platforms e.g. Zabbix. Knowledge of ITSM platforms including ServiceNow. Experience with multi-tenanted and private cloud infrastructure is desirable. Strong experience of both Windows and Linux operating systems are desirable. Benefits more »

UKs leading FTSE 250 and FTSE 100 businesses. Technical development on the Now platform is our one focus: We are implementing across all Applications ITSM, ITAM, ITOM, ITBM, CSM, HR and more Custom Applications, Integrations and all complex areas are a speciality Taking care of internal and external customers with … collaborate with your colleagues to find the best solution for the customer requirements. What youll need ServiceNow Certifications System Administrator, Certified Implementation Specialist in ITSM and other area Good experience in ServiceNow implementation, including in depth knowledge of ServiceNows functionality, database structure, developer APIs, development tools and techniques Work well more »

UKs leading FTSE 250 and FTSE 100 businesses. Technical development on the Now platform is our one focus: We are implementing across all Applications ITSM, ITAM, ITOM, ITBM, CSM, HR and more Custom Applications, Integrations and all complex areas are a speciality Taking care of internal and external customers with … collaborate with your colleagues to find the best solution for the customer requirements. What youll need ServiceNow Certifications System Administrator, Certified Implementation Specialist in ITSM and other area Good experience in ServiceNow implementation, including in depth knowledge of ServiceNows functionality, database structure, developer APIs, development tools and techniques Work well more »

UKs leading FTSE 250 and FTSE 100 businesses. Technical development on the Now platform is our one focus: We are implementing across all Applications ITSM, ITAM, ITOM, ITBM, CSM, HR and more Custom Applications, Integrations and all complex areas are a speciality Taking care of internal and external customers with … Desire to contribute to technical procedures and standards Enjoys being part of a team and supporting co-workers Experience in various ServiceNow applications, including ITSM, ITAM, ITOM, ITBM, CSM, HR, and more Specialisation in custom applications, integrations, and complex areas. Equal opportunities At Computacenter, we strive to create a working more »

document system design requirements and specifications in a clear, unambiguous manner. Extensive Experience in working with Integrations between SAP and other applications such as ITSM and ServiceNow. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Equal opportunities At Computacenter, we strive to create more »

document system design requirements and specifications in a clear, unambiguous manner Extensive Experience in working with Integrations between SAP and other applications such as ITSM and ServiceNow Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Equal opportunities At Computacenter, we strive to create more »

Additional desirable skills Knowledge of the ServiceNow platform and products. Experience working in Scrum/Agile development environments. Familiarity with IT service management software (ITSM), PaaS, and SaaS. A Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, a related quantitative field, or equivalent practical experience. Due to the volume more »

and utilize all available resources to identify the best solutions for customer needs. Skills/Experience ServiceNow Certifications: System Administrator, Certified Implementation Specialist in ITSM, and other areas would be useful. Extensive experience in ServiceNow implementation, including deep knowledge of its functionality, database structure, developer APIs, development tools, and techniques. more »

you can expect to work in these areas: Level 3 Network support Network incident diagnostics/resolution Network change implementation via requests made via ITSM Troubleshooting and fault-finding complex routing issues (BGP, OSPF and EIGRP). To apply for this Connectivity & Network Engineer role, your soft skills, expertise and more »

Software/Hardware Infrastructure Patching • End User Hardware - Laptops/Thin Clients • Networking Fundamentals • Mechanical engineering skills- i.e. using drills, building stands for displays. • ITSM Ticket Management • Enterprise Hardware Solutions i.e. Rack mounted equipment. • Carrying out site surveys and completing site survey reports with accurate write ups and Visio diagrams. more »

Our client, a renowned leader in digital transformation, is seeking a talented ServiceNow Developer specialising in ITSM Pro to join their innovative team. This role provides an exciting opportunity to work with a forward-thinking organisation that values excellence, collaboration, and continuous development. This position is primarily remote, with a … week. Role Overview: As a ServiceNow Developer with a focus on ITSM Pro, you will be responsible for designing, developing, and implementing advanced IT Service Management solutions on the ServiceNow platform. You will work closely with clients to understand their ITSM requirements and deliver robust, scalable solutions that enhance their … service management capabilities. This role is ideal for a skilled developer with extensive experience in ServiceNow ITSM Pro who is eager to drive technological innovation. Key Responsibilities: Design and develop custom ITSM Pro applications and modules within ServiceNow. Collaborate with clients to gather ITSM requirements and translate them into technical more »

as a ServiceNow GRC Technical Consultant, with a strong portfolio of successful projects. Deep expertise in ServiceNow GRC development, configuration, and integration. Familiarity with ITSM, ITOM, and other ServiceNow applications. Exceptional problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to explain complex technical concepts to more »

Extensive experience as a ServiceNow Technical Consultant, with a strong portfolio of successful projects. Deep expertise in ServiceNow development, configuration, and integration. Proficiency in ITSM, ITOM, ITBM, and other relevant ServiceNow applications. Exceptional problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to convey complex technical more »

experience as a ServiceNow Technical Consultant, with a strong portfolio of successful projects. In-depth knowledge of ServiceNow development, configuration, and integration. Familiarity with ITSM, ITOM, ITBM, and other ServiceNow applications. Excellent problem-solving skills and the ability to work independently. Strong communication and interpersonal skills, with the ability to more »