London, South East, England, United Kingdom Hybrid / WFH Options
QBE Management Services (UK) Limited
Primary Details Time Type: Full time Worker Type: Employee MajorIncidentManager - ITSM Practitioner London Permanent (Hybrid) The Opportunity QBE Europe is currently recruiting a MajorIncidentManager – ITSM Practitioner to join our service management team in our London office. The role of MajorIncidentManager will provide quality majorincident support, managing and controlling assigned incidents as they occur to ensure minimal impact to the business and restoration of a normal operating service. The MIM team provide support on a shift basis covering 07:00hrs to 18:00hrs GMT Monday to Friday with each MIM required to be “On-Call” 1 in 4 weekends. Your new role … Run appropriate ‘MajorIncident’ groups (‘war rooms’) to address major incidents at pace, including the engagement and co-ordination of multiple support teams and suppliers. Ensuring all Major Incidents are managed effectively and efficiently. Responsible for contributing to, and creating, clear, timely and accurate communications throughout each MajorIncident being managed, as defined by More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Robert Walters
Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a MajorIncidentManager on a 6-month contract. Fully Remote this is a home-based role. As a MajorIncidentManager, you will lead/manage the end-to-end … MajorIncident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing MajorIncident Management function aligning business needs to IT strategy. MajorIncidentManager (Home Based) Duties: Develop end to end MajorIncident … development Develop playbooks and documentation Continuous development of processesImplement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Majorincident reporting Apply ITIL MajorIncident Management techniques MajorIncidentManager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Robert Walters
Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a MajorIncidentManager on a 6-month contract. Fully Remote this is a home-based role. As a MajorIncidentManager, you will lead/manage the end-to-end … MajorIncident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing MajorIncident Management function aligning business needs to IT strategy. MajorIncidentManager (Home Based) Duties: Develop end to end MajorIncident … Develop playbooks and documentation Continuous development of processes Implement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Majorincident reporting Apply ITIL MajorIncident Management techniques MajorIncidentManager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Talent Locker
MajorIncident and Change Manager - Defence & National Security Location: Farnborough (Hybrid) Salary: £75,000 + excellent benefits Clearance: Must be eligible for UK SC clearance + UK Eyes Only (UKEO) A growing consultancy working on high-profile defence and national security programmes is looking for a MajorIncident and Change Manager to strengthen its More ❯