Customer Analyst
- Hiring Organisation
- Fenwick
- Location
- London Area, United Kingdom
retention and lifetime value, your work will directly influence decision-making across the business. In this role, you’ll work closely with CRM, BI & IT, Marketing, Digital, Buying & Merchandising, and Finance teams to deliver insight that drives meaningful commercial impact. You’ll analyse customer behaviour across both … customer lifecycle, reduce churn, and optimise campaign performance. You’ll also design and maintain dashboards and reporting tools using platforms such as Power BI, Qlik, or Tableau to provide clear visibility of loyalty programme performance. We’re looking for someone with at least 3 years’ experience ...