SupportAnalyst (UK) About Adaptiva Adaptiva, the Autonomous Endpoint Management company, delivers the fastest way to patch and manage endpoints at scale. The company offers OneSite, the first fully adaptive autonomous endpoint management (AEM) platform. At Adaptiva, we pride ourselves on being a great place to work, driven … millions of endpoints. Learn more at Adaptiva, and follow the company at LinkedIn, Facebook and X. About the role We are looking for a SupportAnalyst to be part of the Customer Success team, performing Tier 1 and Tier 2 technical support. In this role, you will address … full-time, remote (work from home) position based in the United Kingdom. Visa sponsorship is not available for this position. Responsibilities Provide technical product support for existing customers. Respond to customer issues and updates within the service level objectives. Diagnose, troubleshoot, and identify solutions to resolve customer issues. Clearly more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
IO Associates
industry with over ten years of experience in providing top-tier care to veterinary and animal health customers who is looking for an Operation SupportAnalyst to join their Bristol office on a permanent basis . They collaborate with over 3,000 practices both in the UK and … marketing, and business intelligence to develop customised health care plans. Their mission is to enhance the health and wellbeing of pets worldwide. You will support their business systems, providing both technical and operational assistance to customers, field teams, and operational staff. The role involves acting as a technical point more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
Company description: Water Utility Company based in Yorkshire region of England. Job description: Network SupportAnalyst Salary & Benefits: £34,452 - £43,065 per annum dependant on experience, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days … annual leave, bank holidays, plus a wellness day and development opportunities in line with the Network SupportAnalyst progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex … that this is an exciting time to discover opportunities within the water industry. Job Overview: We are seeking a skilled and motivated second line support Engineer with a strong background in Cisco, Palo Alto, Juniper, ideally Mist, and F5 Load Balancer technologies. The ideal candidate will possess technical knowledge more »
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Ibstock PLC
We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a ServiceDesk Analyst to come and join our team at our Ibstock - Head Office, LE67 6HS … Job Purpose: The ServiceDesk analyst is the "face" of the tech team, they are the first point of contact that all of our customers interact with and our best opportunity to give them a great impression This role focuses on making sure our customers have the best experience of more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Bond McKenzie Ltd
Senior Application SupportAnalyst A public sector organisation have a new career opportunity available for a Senior Application SupportAnalyst to join the Business world team on a full time, fixed term contract (12 months) basis. This contract is offered on a hybrid basis but can … be done predominantly from home. As a senior application supportanalyst, you will work in the Business World Application Support team alongside two Application Support Specialists working on the Business World IT application and reporting to the Business World Product Manager. You will ensure that customer … review and complete tickets to ensure that they are responded to promptly whilst providing the highest level of customer service. You will provide assistance, support, advice and guidance to customers and third parties. This post is a great opportunity to learn new skills and progress in knowledge of IT more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Hays
Your new company I've been engaged on aProject to recruit a 1st/2nd Line Support Engineer for a leading housing andCare business in Edinburgh. It is a not-for-profit organisation and a ScottishCharity, providing housing and support services for older people in Scotland. Your new … issues relating to technology, service requests and to ensure the efficient use of the company's investment in technology. To act as first line support for issues and attempt to resolve issues on the first contact. Where necessary, to visit remote sites to assist in resolving network, hardware, and more »
Employment Type: Permanent, Work From Home
Salary: £18.0 - £18.75 per hour + Up to £18.75 per hour
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Connexa
Technical SupportAnalyst - Hatfield Company Overview: Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced Technical SupportAnalyst with expertise in Power Automate and SharePoint to join their passionate team. … challenging role that offers career growth and a competitive salary of up to £40,000, then this is the opportunity for you! Position : Technical SupportAnalyst - Power Automate & SharePoint Salary: Up to £40,000 per annum Responsibilities: As a Technical SupportAnalyst, you will play a … pivotal role in ensuring the smooth operation of our technical systems. Your responsibilities will include: Providing expert technical support for Power Automate and SharePoint platforms. Troubleshooting and resolving issues related to system functionalities. Collaborating with cross-functional teams to enhance system performance. Offering training and guidance to end-users more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
IO Associates
industry with over ten years of experience in providing top-tier care to veterinary and animal health customers who is looking for an Operation SupportAnalyst to join their Bristol office on a permanent basis . They collaborate with over 3,000 practices both in the UK and … marketing, and business intelligence to develop customised health care plans. Their mission is to enhance the health and wellbeing of pets worldwide. You will support their business systems, providing both technical and operational assistance to customers, field teams, and operational staff. The role involves acting as a technical point more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
NetSuite supportAnalyst with demonstrable experience supporting business process and change improvements is sought by a market leading automotive investment organisation based in Birmingham. With a 30 year pedigree of utilizing international trade relationships to help their clients thrive in new marketplaces this company are looking for a … NetSuite SupportAnalyst to take charge of functionality and integration efficiencies within their newly centralised parts and service division. This role would suit an ERP specialist ideally with experience working in the automotive, service, manufacturing, warehousing or e-commerce sector who offers either consultancy or end user ERP … is looking for an opportunity to progress quickly into a lead position as the company expands their global automotive presence. In return this NetSuite SupportAnalyst can expect an autonomous, dynamic working environment with extensive growth opportunities in a company that places employee engagement as the cornerstone of more »
Eastleigh, Hampshire, South East, United Kingdom Hybrid / WFH Options
Blake Morgan LLP
Primarily an Application Support role, you will be part of a team who are responsible for the ongoing support and development of the firm's legal applications, website, client facing extranets, internal intranet and reporting services. The successful candidate will hold responsibility for the support of our … existing legal case management systems, however wider support tasks covering all the areas covered by the team will also fall within your remit. Experience of 2nd line support within a professional services environment and an aptitude for IT is critical. With the ongoing support of experienced team … IT skills. We operate hybrid working practices with time split between our office in Chandlers Ford - and remote/home working. Key Responsibilities Provide support and maintenance of our legal case management systems and web presence. Actively monitor and manage support calls assigned to the IT Applications team more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
IET
What if you could be the key to seamless tech support and innovation? What if you could be the IT Specialist were looking for? What if you were our Technical SupportAnalyst? At the IET, making our world a better place starts by creating a better place … also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working. What youll be doing As the Technical SupportAnalyst, you will deliver skilled and professional desktop technical support to IET staff and affiliates at the Stevenage Head Office and remote … maintain system and service uptime. The role also involves keeping accurate records of service desk activities and providing excellent customer service. Additionally, you'll support ongoing IT projects and contribute to new developments (Incident and Problem Management). What we hope you can bring to the role You will more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Travel Counsellors
The Application SupportAnalyst plays a critical role in supporting our global community of Travel Counsellors with our bespoke technology platform. This platform includes Phenix, MyTC, and its direct ecosystem of integrations. About the Role You will act as a second-line technical support team supporting the … Operational and other Support teams, working in close liaison with the Product, Software Engineering and Platform Engineering teams to ensure the swift and effective resolution of Platform issues. Using our Platform Observability and Support tooling, you will be responsible for proactively identifying challenges with platform performance or stability … to ensure the platform operates within our service levels. The Application SupportAnalyst aids front-line support and technical teams with internal applications and ensures that only genuine issues with those systems are reported correctly. The purpose of this role is to identify, check and validate any more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ARBOR EDUCATION PARTNERS LIMITED
together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
ITS Recruitment
IT Service Desk Analyst I have a really exciting opportunity with a company who are looking for an IT Service Desk Analyst. The company are leaders in their field and use cutting edge technologies, which you will support and gain exposure too, making this an excellent position for … any analyst looking to learn new skills. The team prides itself on delivering a first-class service to the global user base, and the IT Service Desk Analyst will support senior stakeholders to ensure the IT systems are running effectively and efficiently. You will receive two weeks … of paid training where you are taught how to support the company's cutting edge technologies, as well as training on soft skills to ensure a white-glove service is delivered. Desirable Skills Windows 7/11 and Office 365 (desirable but not essential) Experience working within a professional more »
Radstock, Somerset, South West, United Kingdom Hybrid / WFH Options
Bighams Limited
an ITIL framework supporting and managing change of our Enterprise IT infrastructure and our IT assets accordingly. We are seeking to employ an IT SupportAnalyst who will provide on-site IT services at Bigham's London office (remote IT support cover for Quarry Wells when required … calls, logged calls & emails via our cloud-based ticketing system. The role-holder will also be a key member in delivering this great IT support service to Bighams & ByRuby. You will be a key resource in supporting the team with the management of our 500 Microsoft 365 In-Tune … connected devices which include laptops, desktops, mobile phones and tablets. Our aim is to provide world class IT Service and support for the business and you, and the team will enable this. You will also be responsible for reducing logged calls via problem management. You will need to identify more »
Application SupportAnalyst - Insurance, hybrid or fully remote, competitive salary, bonus & benefits KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application SupportAnalyst will act as the 1st line of support … and physical level. You will also implement IT fixes and solutions. THE CANDIDATE: The successful candidate will have 2+ years experience in a application support role with exposure to Acturis. You will have Config/Document build/Workflow experience of Acturis, ability to quickly learn other systems/ more »
South East London, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Dynamics 365 Business Central/NAV SupportAnalyst Job Description Actively seeking an experienced Business Systems SupportAnalyst, who can offer experience supporting D365 Business Central/Dynamics NAV systems, for an exciting new role with an established service sector business. The company are a leading … the business; predominantly involving their business critical BC system. This new role within this business will centre around the day to day management and support of their business critical ERP solution, D365 BC; alongside other applications such as Dynamics CRM and PLM. The role operates on a hybrid working … basis, with expectation of 2-3 days per week working from modern, South London offices. Whats on offer? The chance to lead the support of a full Dynamics 365 ERP & CRM environment, with exciting future prospects Excellent team environment, with opportunities for professional development/training A competitive starting more »
Application SupportAnalyst – COBOL Location: Hybrid, London/Birmingham Salary range £35,000 - £48,000 dependant on experience Role: My client, a global Fintech organisation is looking for a skilled SupportAnalyst to join their team. You will ensure all Incidents and Service requests logged and more »
Birmingham, England, United Kingdom Hybrid / WFH Options
InterQuest Group
We are currently recruiting for a Technical SupportAnalyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset … technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to support tickets. Responsible for ensuring any issues or concerns with support service levels are escalated in a timely manner to enable action and resolution. Provide feedback to update, maintain and create relevant support guidelines and knowledge base, processes and procedures which contribute to improving the customer experience and reducing support related issues. Responsible for not just maintaining but more »
London, England, United Kingdom Hybrid / WFH Options
IO Associates
industry with over ten years of experience in providing top-tier care to veterinary and animal health customers who is looking for an Operation SupportAnalyst to join their Bristol office on a permanent basis . They collaborate with over 3,000 practices both in the UK and … marketing, and business intelligence to develop customised health care plans. Their mission is to enhance the health and wellbeing of pets worldwide. You will support their business systems, providing both technical and operational assistance to customers, field teams, and operational staff. The role involves acting as a technical point more »
Eastleigh, England, United Kingdom Hybrid / WFH Options
Blake Morgan LLP Careers
Primarily an Application Support role, you will be part of a team who are responsible for the ongoing support and development of the firm's legal applications, website, client facing extranets, internal intranet and reporting services. The successful candidate will hold responsibility for the support of our … existing legal case management systems, however wider support tasks covering all the areas covered by the team will also fall within your remit. Experience of 2nd line support within a professional services environment and an aptitude for IT is critical. With the ongoing support of experienced team … IT skills. We operate hybrid working practices with time split between our office in Chandlers Ford - and remote/home working. Key Responsibilities Provide support and maintenance of our legal case management systems and web presence. Actively monitor and manage support calls assigned to the IT Applications team more »
French/Français/Graduate/STEM/Mathematics/Support/London/Software/SaaS/Technical Support Are you a French-speaking, recent STEM graduate looking for a long-term career opportunity? Do you love technology? We might have just the right opportunity for you … their business needs Identify and gather ideas for new functionality and services Visit customers to identify opportunities for improved use of the software solutions Support other teams in testing new releases Requirements for the role: Fluent to a native level of French (both written and spoken) Full right to more »
Bristol, Somerset, United Kingdom Hybrid / WFH Options
IO Associates
industry with over ten years of experience in providing top-tier care to veterinary and animal health customers who is looking for an Operation SupportAnalyst to join their Bristol office on a permanent basis . They collaborate with over 3,000 practices both in the UK and … marketing, and Business Intelligence to develop customised health care plans. Their mission is to enhance the health and wellbeing of pets worldwide. You will support their business systems, providing both technical and operational assistance to customers, field teams, and operational staff. The role involves acting as a technical point more »
Bristol, Somerset, United Kingdom Hybrid / WFH Options
IO Associates
industry with over ten years of experience in providing top-tier care to veterinary and animal health customers who is looking for an Operation SupportAnalyst to join their Bristol office on a permanent basis . They collaborate with over 3,000 practices both in the UK and … marketing, and Business Intelligence to develop customised health care plans. Their mission is to enhance the health and wellbeing of pets worldwide. You will support their business systems, providing both technical and operational assistance to customers, field teams, and operational staff. The role involves acting as a technical point more »
Business Application SupportAnalyst : (Acturis) – Permanent – UK (Mostly remote) We recently partnered with one of the fastest-growing groups of insurance intermediaries in the UK. This group specializes in creating insurance risk solutions and offers a wide range of insurance specializations. They are currently looking for a Business … Application SupportAnalyst with Acturis experience . You will be part of a team that is an integral part of acquisition application integrations, and responsible for the support/BAU configurations whilst being responsible for the change request cycle. This role comes with the flexibility of working … on a Hybrid basis and ample opportunities for both vertical and horizontal growth. You as the Business Application SupportAnalyst , you will initially support Acturis and riskSERVE users in BAU with the opportunity to be a part of Projects, working closely with the other team members. As more »